Award, customer service, Video Arts wins Gold Award at 2016 WorldMediaFestival, Video Arts

Video Arts wins Gold Award at 2016 WorldMediaFestival

This is the fourth award the Video Arts Essentials series has won and the response has been overwhelming.

Video Arts CEO, Martin Addison

The Video Arts Customer Service Essentials, launched in 2015, has been awarded Gold in the category Training: Learning Programmes at the WorldMediaFestival.

“This is the fourth award the Video Arts Essentials series has won and the response has been overwhelming. It just shows how workplace learning has changed and micro-learning has become a staple of the learning and development strategy,” says Video Arts CEO, Martin Addison.

The Customer Service Essentials cover 32 high-impact lessons for front-line teams (including communicating effectively, behaviour, customers online, on the phone and in person) and was credited in the Training: Learning Programmes category.

The fourth instalment in the Essentials series will be the Leadership Essentials, due to be launched in April 2016.

The WorldMediaFestival, headquartered in Germany, celebrates excellent solutions in Film, Television, Web, Web TV and Print productions on an international scale. Experienced professionals from around the world in the field of film and video production, as well as subject matter experts, evaluated more than 750 entries. The criteria they use include writing, sound, editing, creativity, visuals, insights, and above all the extent to which the programme meets its goals and communicates with the intended audience. A WorldMediaFestival award is one of the world’s highest honours in visual competition. Award winners are among the leaders in their profession.

The full list of companies and nations that submitted to the WorldMediaFestival 2016 can be found on their website.

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