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customer service, Honourable Mention for Customer Service Essentials at IELA Awards 2016, Video Arts

Honourable Mention for Customer Service Essentials at IELA Awards 2016

Video Arts’ Customer Service Essentials e-learning course ‘Online Customers’ has received an honourable mention in the e-learning category at the 2016 International E-Learning Awards.

The International E-Learning Association (IELA) is dedicated to advancing the knowledge and practice of e-learning in the workplace. Each year they award the best work in e-learning, mobile learning, and blended learning for educational soundness and effectiveness, usability, and significance.

“We’re delighted that our Essentials video courses continue to rack up awards. This recognition from the IELA for our content complements our previous award for our ON>DEMAND platform, showing we have a content/ platform combination to rival any in the business”, said Video Arts CEO Martin Addison.

The Customer Service Essentials e-learning courses cover 32 high impact lessons for front line teams in 10 short, snappy courses. The fourth instalment in the Essentials series, the Leadership Essentials, was launched in April 2016.

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