- The art of selling
- Closing and controlling sales
- Consultative selling
- Succeeding with difficult sales
- Understanding customer needs and objectives
- Communicating effectively
- After sales processes
- Complaints
- Customer types
- First impressions
- The power of behaviour
- And so much more…
“It takes months to find a customer … Seconds to lose one.” – Vince Lombardi
Customer Service & Sales
Exceptional customer service and sales aren’t just about knowing the process, they’re about knowing the people. Dive into a series of hilarious content that blends essential skills with humor, storytelling, and practical scenarios your teams can immediately relate to.
88 Video assets
250+ Learning lessons
88 Interactive micro-courses
4 Delivery options
Multiple languages available
Who are these courses for?
Our customer service and sales courses are designed for anyone who interacts with customers, clients, or prospects – whether face-to-face, on the phone, or online. From retail to hospitality; financial services to healthcare, our courses give teams the confidence, skills, and mindset to thrive.
What do these courses cover?
What are the learning outcomes?
👉Explore ways to make the shift from a transactional to a consultative sales culture.
👉Develop strategies to drive sales excellence by identifying client objectives, handling objections and adapting your approach.
👉Understand the role that speaking and listening play in controlling a sale.
👉Help your team to understand and fix leaks in the sales funnel.
👉Understand simple and effective ways to encourage brand loyalty.
Seen enough?
How about downloading our full course brochure (it’s free!) to browse our full learning library, or get in touch with one of our experts for a free trial or further info.
More learning than you can shake a stick at
Our library of over 400 micro e-learning titles covers everything from mental health and wellbeing to leadership, customer service and compliance. So, whatever you’re after, we’ve got you covered.
Making our customers and our mums proud
See what all the fuss is about
Training doesn’t have to be dry or forgettable. With Video Arts, we combine humour, storytelling, and behavioural insight to create learning that sticks. Give your teams content they’ll actually want to come back to, and results worth shouting about.
