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1. Presentation is everything
  COMMUNICATION
  Presentation is Everything is a new ‘video short’ resource from Video Arts.
  The aim
  To help individuals structure and deliver effective presentations: and avoid death by PowerPoint.About this video resource We’ve all sat through presentations that have left us shell-shocked, bored or baffled. A poorly delivered presentation can leave us fee
2. Assert yourself
  COMMUNICATION Learning to be assertive training video
  HR Magazine has reviewed this resource. Read the review
  The aim
  of this assertiveness training video To show staff what true assertive behaviour
3. 30 ways to make more time
  MANAGING TASKS Managing your time effectively training video
  GOLD award winner WorldMediaFestival 2009 Training and Coaching Today has reviewed this resource. Read the review
  The aim
  of this
4. FISH!
  LEADERSHIP AND MANAGING PEOPLE Put energy, passion and a positive attitude in the workplace
  Visit the Fresh FISH! microsite for more on all our FISH! resources including streaming, FISH! Live Learning and merchandise. What do our customers think about FISH!? See their stories. Are you a training consultant? Find out about becom
5. The five secrets of communication
  COMMUNICATION Lessons from Barack Obama
  The aim
  Demonstrates how every employee can learn and improve their communication skills with colleagues, customers and clients.
  About the programme
  This breakthrough-training resource includes a 47-minute DVD that provides easy, step-by-step lessons illustrated by videos of Barack Obama's own speeches presented by renowned communication expert Richard Greene, the creator o
Recently viewed
1. Presentation is everything
  COMMUNICATION
  Presentation is Everything is a new ‘video short’ resource from Video Arts.
  The aim
  To help individuals structure and deliver effective presentations: and avoid death by PowerPoint.About this video resource We’ve all sat through presentations that have left us shell-shocked, bored or baffled. A poorly delivered presentation can leave us fee
2. 30 ways to make more time
  MANAGING TASKS Managing your time effectively training video
  GOLD award winner WorldMediaFestival 2009 Training and Coaching Today has reviewed this resource. Read the review
  The aim
  of this
3. How to lose customers without really trying
  CUSTOMER SERVICE AND QUALITY Keeping the customer satisfied
  The aim
  To ensure anyone dealing with customers learns the basic techniques for achieving customer satisfaction.
  About the programme
  Customers can be trying – and not all of them are necessarily pleasant. But it is vital to treat them all as personal guests, making them welcome and indulging their whims. In various realistic scenarios, staff resort to aggressi
4. Jamie's Kitchen: Fifteen lessons on leadership
  LEADERSHIP AND MANAGING PEOPLE Leadership is an activity, not a position
  The aim
  To show how to become a better leader.
  About the programme
  'I've gone from being the boy next door to being the bloke with the weight of the world on his shoulders.' (Jamie Oliver) Jamie Oliver's passion and vision transformed a bunch of unemployed kids into an efficient, organised team, capable of running a first-class London restaurant, Fif
5. FISH! Culture
  LEADERSHIP AND MANAGING PEOPLE Essential conversations that transform your organisation
  Visit the Fresh FISH! microsite for more on all our FISH! resources including streaming, FISH! Live Learning and merchandise. What do our customers think about FISH!? See their stories. Are you a training consultant? Find out about becom