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    1. Assert yourself
      COMMUNICATION Learning to be assertive training video
      HR Magazine has reviewed this resource. Read the review
      The aim
      of this assertiveness training video To show staff what true assertive behaviour
    2. Who moved my cheese?
      CHANGE Dealing with change training video
      Learning objectivesTo help people recognise, adapt and enjoy change whenever it happens.Who Moved My Cheese: dealing with change You can use this inspiring programme as a meeting opener or for wider training to enable everyone in your organisation to find a better way of succeeding in changing times. It is a simple parable that reveals profound truths about change.
    3. FISH!
      LEADERSHIP AND MANAGING PEOPLE Put energy, passion and a positive attitude in the workplace: video course
      Visit the Fresh FISH! microsite for more on all our FISH! resources including streaming, FISH! Live Learning and merchandise. What do our customers think about FISH!? See their stories. Are you a training consultant? Find out about becom
    4. If looks could kill
      CUSTOMER SERVICE AND QUALITY The power of behaviour training video
      The aim
      of the customer service video To ensure customer-facing staff learn how their behaviour can be used to improve customers' attitudes, and create new sales opportunities.Help you deal with customers How people behave when dealing with customers or colleagues can determine the success or failure of each interaction. In this spoof detective case, a custom
    5. 30 ways to make more time
      MANAGING TASKS Managing your time effectively training video
      GOLD award winner WorldMediaFestival 2009 Training and Coaching Today has reviewed this resource. Read the review
      The aim
      of this

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