Soft skills training for employees is becoming an even more important factor as the digital transformation of the workplace takes hold. Rather than relying on technical or hard skills to develop our careers, many industries are seeing these elements increasing replaced by technology. Instead, there is a growing realisation that competitive advantage for businesses will be gained through their people having skills that are behavioural, just as much as technical.
WHAT DOES SOFT SKILLS TRAINING COVER?
Soft skills can be defined as the people skills and habits of mind that you develop in your working life. They are utilised when you have to manage your time to deliver objectives, communicate with your colleagues, suppliers and customers or deal with a difficult situation or negotiation.
There are a number of options for soft skills training for employees, whether that be during an new employees induction, in a formal training course where they can see and practise these skills face to face, or increasingly online where they can learn or refresh new skills with videos and micro courses.
HOW DOES SOFT SKILLS TRAINING ADD VALUE?
Soft skills are important in any occupation, but they make a particularly important contribution to financial and business services, retail, and public services. Poor levels of soft skills are not just a minor issue for employers in these industries. They can cause major problems for business and result in diminished productivity, competitiveness and profitability.
WHY USE VIDEO ARTS FOR SOFT SKILLS TRAINING?
Not to brag but Video Arts do soft skills training for employees has been working effectively for organisations around the world since 1972. Our collections include commutation, leadership, performance management, customer service, sales, influencing and negotiation to name a few.