You'll soon get the hang of it Bestseller Digital licence available
The techniques of one-to-one training
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Actors
Keywords
- preparation
- coaching
- encouraging
- congratulating
- one-to-one training
- warehouse
- hotel
- dentist surgery
- review
Languages
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Overview
The aim
To explain how to teach people in your care how to do a job.
About the programme
This highly watchable, programme on the techniques of one-to-one training is written and presented by Hugh Laurie. It looks at both the theory and practice of training in a typically humorous and memorable fashion.
Introducing a variety of scenarios - in a warehouse, an office, a hotel and even a dentist's surgery - it explains how important it is for managers and team leaders to have the skills to teach people in their care, and demonstrates the psychology of why people want to learn and how to help them.
The programme looks at training preparation, content and developing an understanding of the trainee. The lessons show how to put the training into context, break the process into digestible chunks, and ensure that the trainee practises at every step. This is followed by a demonstration of the importance of praise, encouragement and review.
As Hugh Laurie points out: "It's human nature to want to learn; the desire is already there. A trainer's job is to give it a nudge every now and then."
Anyone with management responsibilities will benefit from these well-structured teaching lessons and visual examples.
The key outcomes
-Develop the necessary skills to teach people in your care
-Have better trained staffProgramme includes:
DVD (27 mins)
Course leader's guide
Delegate worksheets on disc
Powerpoint slides
Self-study workbook on discInformation:
A Video Arts production featuring Hugh Laurie, Andy Taylor, Chris Larner and Serena Evans. Release date: 1995
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Learning chapters
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Introduction to one-to-one training http://www.videoarts.com/product/TW2 L01/Introduction-to-one-to-one-training http://www.videoarts.com/images/products/TW2 L01.jpgHugh Laurie introduces one-to-one training.... (read more)
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How people learn - context http://www.videoarts.com/product/TW2 L02/How-people-learn---context http://www.videoarts.com/images/products/TW2 L02.jpgHow and why people learn. For people to learn and understand they need to see the whole picture. There is an acted example of this in this chapter.... (read more)
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How people learn - bit by bit http://www.videoarts.com/product/TW2 L03/How-people-learn---bit-by-bit http://www.videoarts.com/images/products/TW2 L03.jpgVisual clip of a waiter serving all courses onto the same plate: people need to digest small chunks of information.... (read more)
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How people learn - practice http://www.videoarts.com/product/TW2 L04/How-people-learn---practice http://www.videoarts.com/images/products/TW2 L04.jpgAn example of someone practising the piano: this is how people learn.... (read more)
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The need for preparation http://www.videoarts.com/product/TW2 L05/The-need-for-preparation http://www.videoarts.com/images/products/TW2 L05.jpgA sketch involving a new hotel receptionist and her training session with an inept boss. Underlying the importance of preparation: the key to success.... (read more)
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Preparation: what and who is to be taught http://www.videoarts.com/product/TW2 L06/Preparation:-what-and-who-is-to-be-taught http://www.videoarts.com/images/products/TW2 L06.jpgShowing the importance of making notes of all training points and finding out about the trainee-s past training and knowledge.... (read more)
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The need for the bigger picture http://www.videoarts.com/product/TW2 L07/The-need-for-the-bigger-picture http://www.videoarts.com/images/products/TW2 L07.jpgHow people learn and the necessity to set the context first. An example of this in packing wine is shown.... (read more)
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Delivering digestible chunks http://www.videoarts.com/product/TW2 L08/Delivering-digestible-chunks http://www.videoarts.com/images/products/TW2 L08.jpgA clip of a colleague explaining procedures to a new member of staff in a confusing, unintelligible way.... (read more)
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Practicing http://www.videoarts.com/product/TW2 L09/Practicing http://www.videoarts.com/images/products/TW2 L09.jpgPractice: repeat the action until you learn. Clip of dental surgery with a clueless dentist about to perform root canal. Re-iterates the three stages of learning.... (read more)
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Why people learn http://www.videoarts.com/product/TW2 L10/Why-people-learn http://www.videoarts.com/images/products/TW2 L10.jpgPeople learn because they want to. A group of people explain their reasons for wanting to learn.... (read more)
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Given an incentive to learn http://www.videoarts.com/product/TW2 L11/Given-an-incentive-to-learn http://www.videoarts.com/images/products/TW2 L11.jpgShows how learning how to teach benefits you, as well as your employee. A clip of a croupier with ambition shows how one will learn with incentives.... (read more)
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Encouraging during the learning http://www.videoarts.com/product/TW2 L12/Encouraging-during-the-learning http://www.videoarts.com/images/products/TW2 L12.jpgClip of a croupier training and how her trainer encourages and supports her.... (read more)
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Congratulating http://www.videoarts.com/product/TW2 L13/Congratulating http://www.videoarts.com/images/products/TW2 L13.jpgClip of a croupier at the end of her training and how her trainer points out her achievements and congratulates her.... (read more)
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Summary http://www.videoarts.com/product/TW2 L14/Summary http://www.videoarts.com/images/products/TW2 L14.jpgA summary of the lessons on one-to-one training.... (read more)
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e-learning course
Module preview
Each e-learning course uses Video Arts memorable video content and includes thought-provoking questions that ensure the user is learning and being challenged.
Bite-size modules allow individuals to go at their own pace as they work their way through the demonstrations, tutorials and video clips.
Each e-learning title includes:
- Pre-test to establish current knowledge and determine which modules the learner needs to complete
- Test results and summary notes at the end of each module
- Glossary of commonly used terms and key video clips
- Final knowledge check to test retention
- Full tracking and reporting capabilities
e-learning course contains:
- Trailer
- Pre-test
- Introduction
- Why people learn
- How people learn
- Prepare the training
- Deliver the training
- Summary
We provide access to full tracking and reporting so you can keep up-to-date with the learner’s progress. All our courses are fully SCORM-compliant for use with learning management systems and virtual learning environments.
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