How to stop them leaving

Talent management

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  • Overview

    The aim

    To give managers practical ways to spot people planning to leave, and to keep hold of them.


    About the programme

    Someone resigning often comes as a complete shock. Even if you saw the warning signs, and just didn't do anything about them, the number of thoughts that simultaneously rush into your head is immense. Why are they leaving? Could I have stopped it? How much is it going to cost to find a replacement? How will we manage without them?

    There are many different reasons why employees might want to leave, and money isn't usually one of them. This programme highlights the 3 key reasons why employees might want to leave - stress, feeling undervalued, or just plain boredom - and demonstrates, for managers, how to spot when an employee might be thinking of going, how to find out what has caused that situation and how to prevent it from turning into a resignation.

    The learning points are suitable for all levels of management, and are easy to understand – and the use of recognisable characters makes them even more memorable.


    The key outcomes

    -Reduces costs by showing managers how to retain staff
    -Improves morale throughout the workplace


    Training resources include

    Video (25 mins)
    Course leader's guide (PDF)
    Customisable worksheets
    PowerPoint slides/OHPs
    Self-study workbook


    Information

    A Video Arts production 2004, featuring Chris Searle, Tim Vine and Mina Anwar.

  • Learning chapters

    1. An introduction to retaining best people http://www.videoarts.com/product/TM2 L01/An-introduction-to-retaining-best-people http://www.videoarts.com/images/products/TM2 L01.jpg
      An introduction to retaining the best people.... (read more)
    2. Not spotting the warning signs http://www.videoarts.com/product/TM2 L02/Not-spotting-the-warning-signs http://www.videoarts.com/images/products/TM2 L02.jpg
      Stressed Steven is overworked but his manager is not spotting the warning signs.... (read more)
    3. Asking questions and listening http://www.videoarts.com/product/TM2 L03/Asking-questions-and-listening http://www.videoarts.com/images/products/TM2 L03.jpg
      Steven's manager is shown what she needs to do to not risk losing him. Ask questions.... (read more)
    4. Looking for solutions http://www.videoarts.com/product/TM2 L04/Looking-for-solutions http://www.videoarts.com/images/products/TM2 L04.jpg
      Steven's manager is shown what she needs to do to not risk losing him. Look for solutions.... (read more)
    5. Ignoring the warning signs http://www.videoarts.com/product/TM2 L05/Ignoring-the-warning-signs http://www.videoarts.com/images/products/TM2 L05.jpg
      Undervalued Rhana feels just that, undervalued, but her manager is ignoring all the warning signs.... (read more)

    6. Probing questions http://www.videoarts.com/product/TM2 L06/Probing-questions http://www.videoarts.com/images/products/TM2 L06.jpg
      Rhana's manager is shown what he needs to do to not risk losing her. Ask probing questions and listen.... (read more)
    7. Making solutions actions not words http://www.videoarts.com/product/TM2 L07/Making-solutions-actions-not-words http://www.videoarts.com/images/products/TM2 L07.jpg
      Rhana's manager is shown what he needs to do to not risk losing her. Make solutions actions not words.... (read more)
    8. Jumping to conclusions http://www.videoarts.com/product/TM2 L08/Jumping-to-conclusions http://www.videoarts.com/images/products/TM2 L08.jpg
      Bored Ben-s manager spotted the warning signs, didn't ignore them but then jumped to conclusions.... (read more)
    9. Not to psychoanalyse http://www.videoarts.com/product/TM2 L09/Not-to-psychoanalyse http://www.videoarts.com/images/products/TM2 L09.jpg
      Bored Ben-s manager has the chance to discuss the problem with Ben but psychoanalyses him.... (read more)
    10. Agreeing solutions and imposing them http://www.videoarts.com/product/TM2 L10/Agreeing-solutions-and-imposing-them http://www.videoarts.com/images/products/TM2 L10.jpg
      Bored Ben and his manager agree solutions but don't impose them.... (read more)

    11. Summary http://www.videoarts.com/product/TM2 L11/Summary http://www.videoarts.com/images/products/TM2 L11.jpg
      A summary of the lessons on talent management.... (read more)

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