Easywriter
Communicating effectively with email
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Overview
The aim
To help your organisation get the most from using email.
About the programme
To use email effectively you need both to manage your inbox efficiently, and also to apply the principles of good communication. This informative programme will help you use email productively and will encourage everyone to realise the enormous potential benefits of the medium for themselves, their teams and their organisations.
Relevant to any individual or organisation using email, the programme’s messages are universal and are independent of any software package. Suitable for both self-study and group training – especially for support teams whose members regularly work away from base or from home – this resource will also support an induction programme for new staff.The key outcomes
-Learn to use email effectively
-Ensure email benefits, not costs, your organisation
-Improve external and internal communication via emailProgramme information:
DVD (17 mins)
CDROM
User's guide
Quick guideInformation:
Produced by Supernova Learning Solutions Ltd.
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Learning chapters
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Pros and Cons of email http://www.videoarts.com/product/SNEW L01/Pros-and-Cons-of-email http://www.videoarts.com/images/products/SNEW L01.jpg
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Learning to get the most of the software http://www.videoarts.com/product/SNEW L02/Learning-to-get-the-most-of-the-software http://www.videoarts.com/images/products/SNEW L02.jpg
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reducing inflow http://www.videoarts.com/product/SNEW L03/reducing-inflow http://www.videoarts.com/images/products/SNEW L03.jpg
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organsing the inbox http://www.videoarts.com/product/SNEW L04/organsing-the-inbox http://www.videoarts.com/images/products/SNEW L04.jpg
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Getting interupted by new mail and copied mail http://www.videoarts.com/product/SNEW L05/Getting-interupted-by-new-mail-and-copied-mail http://www.videoarts.com/images/products/SNEW L05.jpg
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Don't assume people have read your email http://www.videoarts.com/product/SNEW L06/Dont-assume-people-have-read-your-email http://www.videoarts.com/images/products/SNEW L06.jpg
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writing with impact: intent http://www.videoarts.com/product/SNEW L07/writing-with-impact:-intent http://www.videoarts.com/images/products/SNEW L07.jpg
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writing with impact: profile http://www.videoarts.com/product/SNEW L08/writing-with-impact:-profile http://www.videoarts.com/images/products/SNEW L08.jpg
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writing with impact: assumptions http://www.videoarts.com/product/SNEW L09/writing-with-impact:-assumptions http://www.videoarts.com/images/products/SNEW L09.jpg
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writing with impact: them http://www.videoarts.com/product/SNEW L10/writing-with-impact:-them http://www.videoarts.com/images/products/SNEW L10.jpg
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writing with impact: summary http://www.videoarts.com/product/SNEW L11/writing-with-impact:-summary http://www.videoarts.com/images/products/SNEW L11.jpg
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email is one of many communuication tools:assumptions come back to haunt Mel http://www.videoarts.com/product/SNEW L12/email-is-one-of-many-communuication-tools:assumptions-come-back-to-haunt-Mel http://www.videoarts.com/images/products/SNEW L12.jpg
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Mel learns the lesson http://www.videoarts.com/product/SNEW L13/Mel-learns-the-lesson http://www.videoarts.com/images/products/SNEW L13.jpg
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Summary http://www.videoarts.com/product/SNEW L14/Summary http://www.videoarts.com/images/products/SNEW L14.jpg
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credits http://www.videoarts.com/product/SNEW L15/credits http://www.videoarts.com/images/products/SNEW L15.jpg
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