Categories → Interviewing → Discipline

No smoke without fire

Handling grievance and discipline

Order now

More info GBP799 GBP299

  • Overview

    The aim

    To show managers how to handle grievances and discipline issues.


    About the programme

    This realistic drama is an excellent introduction to grievance handling and discipline, and is ideal for first-line managers and team leaders. It shows what can go wrong when grievances and discipline matters are handled wrongly and why it is vital to distinguish between the two. Anyone responsible for staff can learn a flexible, problem-solving approach to grievances, and a firm but equitable approach to a breach of discipline.

    The programme offers guidance, using realistic and hard-hitting messages, on setting, communicating and monitoring standards, how to lead a team, and defining relationships with other managers - all skills that are essential for effective communication and management.


    The key outcomes

    -Gives managers the skills and confidence to handle grievances and discipline
    -Improves communication within an organisation
    -Ensures standards are set and monitored


    Programme includes:

    DVD (26 mins)
    Presenter's guide


    Information:

    A Melrose and Employment Relations production
    Release date:1984

  • Related titles

    You might be interested in:


    1. Can you spare a moment? Bestseller Counselling skills for managers http://www.videoarts.com/product/INT11/Can-you-spare-a-moment http://www.videoarts.com/images/products/INT11.jpg
      The aim
      Learn how to deal with staff whose personal problems are affecting their work.
      About the programme
      With the increased stresses that result from fierce market competition, an intense pace of work, commuting and the ongoing demands of home life, it's no surprise that companies are looking ever more seriously at the ways in which they can support their staff.... (read more)
      GBP1,299
    2. Absence minded Bestseller Managing absenteeism http://www.videoarts.com/product/ABSENT/Absence-minded http://www.videoarts.com/images/products/ABSENT.jpg
      The aim
      To help managers tackle absenteeism within their teams.
      About the programme
      Absenteeism is as common as the common cold and it costs UK businesses nearly £11bn every year� . But when someone calls in sick, it doesn't necessarily mean that they're ill. They could be having difficulties because of bullying or experiencing childcare problems. Or they could be just pl... (read more)
      GBP1,299
    3. I'd like a word with you The discipline interview http://www.videoarts.com/product/INT9/Id-like-a-word-with-you http://www.videoarts.com/images/products/INT9.jpg
      The aim
      To show managers how to maintain the long-term performance of their people by applying necessary discipline.
      About the programme
      This programme shows managers and team leaders just how badly a discipline interview can be handled by introducing three managerial styles that need improvement. Ethelred the Unready treats the discipline interview as a ritual reb... (read more)
      GBP1,299