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The Balanced Scorecard

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GBP449 (info)

  • Overview

    The aim

    Learn how to improve overall workplace performance by introducing a Balanced Scorecard.


    About the programme

    Determine key success factors and KPIs for each of four perspectives:


    1.Financial

    2.Customer

    3.Internal, business

    4. People, learning and growth



    Programme includes:

    DVD (13 mins)

    Workbook on disc


    Information:

    An Ash Quarry Production