Overview
Learning aims
To enable managers to appreciate and use their team's knowledge in the decision-making process.
Team decision-making
A manager has made some poor decisions - making them himself, rather than using his team's experience. He learns the four stages of professional team decision thinking: asking the right questions, creating a choice of answers, looking at the dangers of each particular option and then weighing up the chances of success. The programme is based on the book The Professional Decision Thinker by Ben Heirs.
Helping L&D professional to...
-Maximise the skills of all your team members.
-Improve staff morale by listening and appreciating the input of individuals.
-Make the right decisions and improve efficiency and productivity.
Programme includes:
Video (26 mins)
Discussion guide (PDF)
Featuring John Cleese
A Video Arts production in association with Heineken, featuring John Cleese and Robert Lindsay.
