Performance management: appraisals, objectives and career development
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Overview
About the programme
Despite being an essential tool of good management, trainers can struggle to get managers enthused about performance management and appraisal. This programme will enable any trainer to engage managers and show them the real benefits of effective performance management and appraisal.
Scripted by a subject expert and trainer, and with an accompanying trainer's guide, this innovative training programme is comprised of short clips which allow the trainer complete flexibility and control to intervene at any point and jump around to relevant scenes. Scenes demonstrate good practice and bad practice and cover the following areas:
- The purpose of appraisal
- Assessing performance
- Opening a performance review
- Giving feedback
- When discussions go wrong
- Agreeing objectives
- Discussing personal and career development
Unlike many similar products, this programme is not based around a drama. Instead, each scene is firmly centred round a set of key learning points which helps to focus the viewer's attention and consolidate their learning. It represents real employees in an environment which is modern yet neutral and can be used by any type of organisation.
Programme includes
- DVD
- Trainer’s guide
Information
Produced by Chartered Institute of Personnel & Development (CIPD) 2009
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Learning chapters
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The purpose of appraisal http://www2.videoarts.com/product/PMGT L01/The-purpose-of-appraisal http://www2.videoarts.com/images/products/PMGT.jpgAny mismatch between your view of appraisal and participants' views will have a detrimental effect on what they learn. Views on appraisal can differ widely because of our different experience of appraisal, some of which could easily be negative. Hence, this section will help you raise important issues and enable you to get participants thinking positively.... (read more)
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Assessing performance http://www2.videoarts.com/product/PMGT L02/Assessing-performance http://www2.videoarts.com/images/products/PMGT.jpgThese three scenes together illustrate the benefits of clarifying performance expectations. Without clarification, monitoring and support, assessment becomes too subjective, vague and unclear. With clarification, however, they become more productive and much easier.... (read more)
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Opening a performance review http://www2.videoarts.com/product/PMGT L03/Opening-a-performance-review http://www2.videoarts.com/images/products/PMGT.jpgThis section illustrates a range of ways of opening a performance review discussion and the effects of each.... (read more)
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Giving feedback http://www2.videoarts.com/product/PMGT L04/Giving-feedback http://www2.videoarts.com/images/products/PMGT.jpgThis section illustrates ineffective and effective ways of giving feedback, and the consequences of each, In particular it clarifies how to give feedback constructively even when relaying feedback from a third party. Finally, it includes a scene in which a Reviewee helps a Reviewer improve the quality of their feedback. By using the same topic in each discussion, th... (read more)
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When discussions go wrong http://www2.videoarts.com/product/PMGT L05/When-discussions-go-wrong http://www2.videoarts.com/images/products/PMGT.jpgBeing able to clarify performance expectations and give feedback are essential skills but do not guarantee that performance reviews will still go smoothly. When discussions go wrong, Reviewers need extra skills. By illustrating those skills in situations your participants either have or might encounter, you will be adding considerably to the value of your traini... (read more)
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Agreeing objectives http://www2.videoarts.com/product/PMGT L06/Agreeing-objectives http://www2.videoarts.com/images/products/PMGT.jpgMost people are probably familiar with discussing objectives during performance reviews - but that does not guarantee they are skilled at using them as part of day-to-day performance management. Accordingly, this section has two scenes. Both begin with the Reviewer reviewing performance against an objective agreed at the previous performance review and then agreeing a new objective for t... (read more)
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Personal and career development http://www2.videoarts.com/product/PMGT L07/Personal-and-career-development http://www2.videoarts.com/images/products/PMGT.jpgThis section will enable you to help Reviewers and Reviewees explore the issues involved in career development, the constituent parts of development and the benefits of different development methods.... (read more)
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