Overview
Being able to clarify performance expectations and give feedback are essential skills but do not guarantee that performance reviews will still go smoothly. When discussions go wrong, Reviewers need extra skills. By illustrating those skills in situations your participants either have or might encounter, you will be adding considerably to the value of your training. There are two scenes in which a Reviewee tries to introduce certain issues. The different outcome of the two scenes, therefore, is a direct result of the Reviewer's skills.