Performance matters: the importance of praise Bestseller
Improving staff performance training video
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Overview
Your learners will...
Understand how to use praise so that employees understand that their efforts are appreciated.
Retain talent and motivate the team
Not feeling appreciated is top of the list of reasons that people give for wanting to leave their jobs.
This programme demonstrates that praising is not a natural gift but a learnable skill and shows the value of adding praise to the corporate culture. Done well it can be powerful, cheap and easy to use management tool. Managers that use praise effectively create more motivate and productive teams.
A department with a high employee turnover is in danger of losing another member of the team. The individual displayed initiative and commitment in helping a customer, yet their manager could only criticise the unauthorised expense of a taxi fare. The employee's attitude changes, however, when the manager shows interest and appreciation in another job well done.
Six easily-remembered rules are demonstrated for praising staff correctly, including: let people know why they are being praised; don’t ruin the effect by a sting-in-the-tail remark; and pass on praise from customers or superiors.
Managers using this video training resource will...
-Learn how to praise staff appropriately
-Seek and find more opportunities to praise employees
-Have employees who are appreciated and valued will contribute more to the workplaceThis training resource includes:
The video (25 mins)
Course leader's guide (PDF)
Delegate worksheets
PowerPoint slides
Self-study workbookFeaturing John Cleese
A Video Arts production featuring John Cleese. Release date: 2000
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Learning chapters
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An introduction to praise http://admin.videoarts.com/product/PERM1 L01/An-introduction-to-praise?ver=CZ http://admin.videoarts.com/images/products/PERM1 L01.jpgJohn Cleese introduces praise and the importance of it.... (read more)
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The high staff turnover problem http://admin.videoarts.com/product/PERM1 L02/The-high-staff-turnover-problem?ver=CZ http://admin.videoarts.com/images/products/PERM1 L02.jpgMartin the manager has a problem with high staff turnover, but doesn't know why.... (read more)
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The lack of praise http://admin.videoarts.com/product/PERM1 L03/The-lack-of-praise?ver=CZ http://admin.videoarts.com/images/products/PERM1 L03.jpgWe meet some of Martin-s team. We begin to understand why there is high staff turnover: the lack of praise.... (read more)
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Manager's misconception of praise http://admin.videoarts.com/product/PERM1 L04/Managers-misconception-of-praise?ver=CZ http://admin.videoarts.com/images/products/PERM1 L04.jpgMartin the manager has a problem with high staff turnover. He also has a misconception of praise.... (read more)
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How not to show appreciation http://admin.videoarts.com/product/PERM1 L05/How-not-to-show-appreciation?ver=CZ http://admin.videoarts.com/images/products/PERM1 L05.jpgMartin the manager has a problem with high staff turnover. He also has a problem praising. We see how not to show appreciation.... (read more)
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Pass praise on http://admin.videoarts.com/product/PERM1 L06/Pass-praise-on?ver=CZ http://admin.videoarts.com/images/products/PERM1 L06.jpgMartin the manager has a problem with high staff turnover. He also has a problem praising. He learns the importance of passing on praise.... (read more)
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Praise in practice http://admin.videoarts.com/product/PERM1 L07/Praise-in-practice?ver=CZ http://admin.videoarts.com/images/products/PERM1 L07.jpgMartin the manager has a problem with high staff turnover. He also has a problem praising. He learns how to praise properly and starts getting it right.... (read more)
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Put it on record and make it public http://admin.videoarts.com/product/PERM1 L08/Put-it-on-record-and-make-it-public?ver=CZ http://admin.videoarts.com/images/products/PERM1 L08.jpgMartin the manager has a problem with high staff turnover. He also has a problem praising. He sees the positive effects of putting praise on record and making it public.... (read more)
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Summary http://admin.videoarts.com/product/PERM1 L09/Summary?ver=CZ http://admin.videoarts.com/images/products/PERM1 L09.jpgA summary of the lessons on performance matters.... (read more)
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e-learning course
Each e-learning course uses Video Arts memorable video content and includes thought-provoking questions that ensure the user is learning and being challenged.
Bite-size modules allow individuals to go at their own pace as they work their way through the demonstrations, tutorials and video clips.
Each e-learning title includes:
- Pre-test to establish current knowledge and determine which modules the learner needs to complete
- Test results and summary notes at the end of each module
- Glossary of commonly used terms and key video clips
- Final knowledge check to test retention
- Full tracking and reporting capabilities
e-learning course contains:
- Trailer
- Pre-test
- Introduction
- Praise matters
- Praise as a skill
- Deliver praise
- Follow up praise
- Summary
We provide access to full tracking and reporting so you can keep up-to-date with the learner’s progress. All our courses are fully SCORM-compliant for use with learning management systems and virtual learning environments.
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The aim
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Actors
Mina Anwar, John Cleese, Andy Taylor
Keywords
praise, performance management, motivation, feedback, retention, appraisal
Languages
English, Czech, Greek, Spanish, Dutch, Norwegian
