Overview
Learning objectives
To equip people with the confidence to get their views and ideas noticed.
Training for assertiveness
The basic rule of assertive behaviour is honesty. The thing that usually prevents people behaving and speaking with honesty is fear of the response – however, this fear is generally exaggerated.
With dramatic sequences and subtle humour, techniques of assertiveness are delivered in a powerful, convincing fashion, shown in action in a series of different settings from a management meeting to a one-to-one conversation between colleagues.
Particularly suitable for junior management, sales personnel and purchasing staff, this programme is highly reassuring for anyone who has doubts about volunteering what they think - even when asked to do so.
It also demonstrates why aggressive behaviour doesn't work in the long run and why it's important to establish a negotiating position and stick to it.
Help your learners to...
- Learn techniques to present personal opinions and ideas with confidence, honesty and respect
- Behaving more assertively and be more positive and productive in the workplace
Training video resources
Video (27 mins)
Course leader's guide (PDF)
Delegate worksheets (Word)
PowerPoint slides
Self-study workbook (Word)
Featuring John Cleese
A Video Arts production featuring John Cleese, Peter Capaldi and Jennifer Saunders. Release date: 1991
