Overview
FISH! For Leaders: Play
Play is an attitude. People with a playful attitude are serious about their work but they find ways to have fun doing it. They are enthusiastic and energetic. They provide more genuine customer service. Their curious, “what if we try it this way?” mindset leads them to more creative solutions.
But you can’t install enthusiasm like software. To enjoy the business benefits of Play, leaders must create an environment that is full of trust and free of fear.
Play, a new video from ChartHouse Learning, shows leaders how to build a culture where employees are energised to serve. A culture where it’s safe to “Play” with ideas to improve the business.
Play will help you:
- Increase employee engagement.
- Deliver satisfying, memorable customer service.
- Generate imaginative solutions.
- Encourage more confident, accountable employees.
Other programmes in the FISH! For Leaders Series include:
- It Starts With Me
- Be There
- Make Their Day
- Choose Your Attitude
- Who Are You Being?
Programme includes
- Video (9 minutes)
- Downloadable support materials
(facilitator’s guide, assessment tool and PowerPoint slides).
Information
Written and produced by ChartHouse International © ChartHouse International Learning Corporation 2011.
Video Arts is the only official place for FISH! resources, training and consulting in the UK. You may only use these programmes to train yourself and/or the staff of your business or organisation.
