The helping hand
Coaching skills for managers training video
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Overview
The aim
To ensure managers understand the need for coaching and then learn how to coach.
About the programme
The helping hand shows managers that understanding the importance of coaching, and then learning how to coach, is an essential part of their jobs.
In this amusing drama, a manager who knows nothing about coaching has plenty to learn. The manager needs to identify which tasks each team member could take responsibility for, and coach him or her accordingly. He learns how to identify exactly where the need for coaching lies, how to conduct the coaching itself, and how to monitor the results.
This comprehensive programme shows how, with the right teaching, the manager is able to improve people's performance and motivation, and that coaching is an invaluable tool for helping individuals and the business develop together.
Using the proven right-way, wrong-way approach, this programme offers a clear structure for learning coaching skills. It is a valuable tool for all levels of management, and supports courses on management and leadership skills.
The key outcomes
-Identify the skills in your team and coach individuals accordingly
-Improve your team’s performance by effective coaching
-Helps individuals and your business develop togetherTraining resources include
Video (37 mins)
Course leader's guide (PDF)
Delegate worksheets
Powerpoint slides
Self-study workbookInformation
A Video Arts production featuring Robert Lindsay, Jan Ravens and John Cleese. Release date: 1990
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Learning chapters
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Objectives of coaching http://wwew.videoarts.com/product/HND1 L01/Objectives-of-coaching http://wwew.videoarts.com/images/products/HND1 L01.jpgJohn Cleese introduces coaching and the objectives of coaching. We meet a manager and his assistant who will set examples of coaching throughout the programme.... (read more)
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Manager's misconception http://wwew.videoarts.com/product/HND1 L02/Managers-misconception http://wwew.videoarts.com/images/products/HND1 L02.jpgThe manager has a misconception about coaching his staff. John Cleese puts him right.... (read more)
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Identify the goals http://wwew.videoarts.com/product/HND1 L03/Identify-the-goals http://wwew.videoarts.com/images/products/HND1 L03.jpgJohn Cleese explains to the manager the reason for coaching. The manager shows us how not to coach before he gets the opportunity to begin coaching his assistant correctly.... (read more)
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Promote discovery http://wwew.videoarts.com/product/HND1 L04/Promote-discovery http://wwew.videoarts.com/images/products/HND1 L04.jpgThe manager shows us how not to coach: then he gets the opportunity to begin coaching correctly, but he doesn't do it in quite the right way.... (read more)
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Listen actively http://wwew.videoarts.com/product/HND1 L05/Listen-actively http://wwew.videoarts.com/images/products/HND1 L05.jpgThe assistant is given the opportunity to promote her ideas, while the manager listens, but doesn-t really listen. John Cleese explains the point of listening actively.... (read more)
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Draw out the consequences http://wwew.videoarts.com/product/HND1 L06/Draw-out-the-consequences http://wwew.videoarts.com/images/products/HND1 L06.jpgThe manager doesn't agree with his assistant-s ideas, but he doesn't give a reason for not agreeing. John Cleese explains the need to draw out the consequences.... (read more)
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Share your experience http://wwew.videoarts.com/product/HND1 L07/Share-your-experience http://wwew.videoarts.com/images/products/HND1 L07.jpgJohn Cleese suggests that it helps to share experiences - good and bad - when coaching.... (read more)
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Set the parameters http://wwew.videoarts.com/product/HND1 L08/Set-the-parameters http://wwew.videoarts.com/images/products/HND1 L08.jpgJohn Cleese explains to the manager the need for setting the parameters. We see how the manager and assistant do it.... (read more)
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Authorise and empower http://wwew.videoarts.com/product/HND1 L09/Authorise-and-empower http://wwew.videoarts.com/images/products/HND1 L09.jpgJohn Cleese explains when, and why, you need to authorise and empower your team in the coaching process.... (read more)
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Recap http://wwew.videoarts.com/product/HND1 L10/Recap http://wwew.videoarts.com/images/products/HND1 L10.jpgJohn Cleese shows why you need to recap on the meeting. We see the manager and his assistant doing just that.... (read more)
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Summary http://wwew.videoarts.com/product/HND1 L11/Summary http://wwew.videoarts.com/images/products/HND1 L11.jpgA summary of the lessons on coaching.... (read more)
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e-learning course
Each e-learning course uses Video Arts memorable video content and includes thought-provoking questions that ensure the user is learning and being challenged.
Bite-size modules allow individuals to go at their own pace as they work their way through the demonstrations, tutorials and video clips.
Each e-learning title includes:
- Pre-test to establish current knowledge and determine which modules the learner needs to complete
- Test results and summary notes at the end of each module
- Glossary of commonly used terms and key video clips
- Final knowledge check to test retention
- Full tracking and reporting capabilities
e-learning course contains:
- Trailer
- Pre-test
- Introduction
- Why coach
- Identify the goal
- Promote discovery
- Set parameters
- Authorise and empower
- Recap
- Summary
We provide access to full tracking and reporting so you can keep up-to-date with the learner’s progress. All our courses are fully SCORM-compliant for use with learning management systems and virtual learning environments.
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Actors
John Cleese, Robert Lindsay, Jan Ravens
Keywords
coaching, active listening, authorise, empower, performance improvement
Languages
English, Bulgarian, Czech, Spanish, French, Hebrew, Hungarian, Iceland, Dutch, Norwegian
