Overview
The aim
To use the concept of 'behavioural interviewing' to predict the future performance of recruitment candidates.
About the programme
A candidate who interviews superbly may not live up the interviewer's expectation in terms of actual performance. To help make the selection process more objective, leading industrial psychologist Dr Paul C Green has developed a proven system of 'behavioural interviewing'.
Suitable for managers, supervisors and personnel specialists, this best-selling programme shows that past behaviour is the key to predicting future performance. Rather than using intuition to select a candidate, the interviewer must intuitively ask the right questions to reveal examples of their past performance.
Realistic interview scenarios demonstrate key skills such as: maintaining control of the interview; using silence as a tool; how to listen and use appropriate feedback; and seeking contrary evidence to truly determine the candidate's skills set. Learners will also learn the importance of conducting a thorough review of job requirements, drawing up a list of interview questions, getting behavioural examples in the interview, and then rating the interviewee's skills against job specification.
The key outcomes
-Predict the future performance of interviewees
-Learn a highly effective and successful interviewing technique
Training resources include
Video (20 mins)
Course guide (PDF)
PowerPoint presentation slides
Quick guide
Information:
A Melrose production based on the programme of the same name by American Media. Release date: 1987
