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FISH! Bestseller

Put energy, passion and a positive attitude in the workplace: video course

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  • Overview

    Visit the Fresh FISH! microsite for more on all our FISH! resources including streaming, FISH! Live Learning and merchandise.
    What do our customers think about FISH!? See their stories.
    Are you a training consultant? Find out about becoming a licensed FISH! Trainer.

    The aim of the motivational video

    To change people's perspectives about life at work for the better.


    About the FISH! training programme

    Even the most mundane jobs can be transformed if people choose to put energy and passion into them. Meet the team at the Pike Place Fish Market who enjoy their jobs so much that office workers come and watch them at work during their lunch break.

    FISH! is about adopting a new attitude; about having fun at work. There are four vital and inspiring lessons to the FISH! Philosophy: Be There, Make Their Day, Choose Your Attitude, Play.

    This short programme, with a helpful facilitator's guide and playbook, provides the perfect resource for improving teamwork, customer care, motivation and almost any other life skill. Facilitators can use it on almost any course, in team meetings or to energise conferences and seminars.


    The key outcomes

    -Changes people’s perceptions about the jobs they do
    -Energises and motivates staff at all levels
    -Improves atmosphere and productivity of the workplace


    Programme includes:

    DVD (17 mins)
    Facilitator's guide
    Playbook
    Pete the Perch
    Lapel pin
    Set of stickies
    FISH! magnet
    Our workplace poster
    FISH! pens


    Information:

    A ChartHouse International production. Release date: 1998

    Video Arts is the only official place for FISH! resources, training and consulting in the UK.
    You may only use these programmes to train yourself and/or the staff of your business or organisation.

  • Learning chapters

    1. Introduction to Fish philosophy http://wew.videoarts.com/product/FISH L01/Introduction-to-Fish-philosophy?ver=NL http://wew.videoarts.com/images/products/FISH L01.jpg
      Music and title followed by various shots of the staff's energy, passion and fun and their interaction with customers. The main four lessons are listed, 'play', 'make their day', 'be there' and 'choose your attitude'.... (read more)
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    2. Play http://wew.videoarts.com/product/FISH L02/Play?ver=NL http://wew.videoarts.com/images/products/FISH L02.jpg
      The key to their success is playing. Making work a fun place to be. Fun with fellow colleagues and with customers. It doesn-t mean throwing fish. Anyone can do it: just have energy, commitment and fun!... (read more)
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    3. Make their day http://wew.videoarts.com/product/FISH L03/Make-their-day?ver=NL http://wew.videoarts.com/images/products/FISH L03.jpg
      The importance of knowing who and what you-re dealing with. The team explains that they don't just deal with fish, but with service and with people. The positive effects of good customer feedback and how rewarding and fulfilling is it to make someone's day through your se---------------------------------... (read more)
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    4. Be there http://wew.videoarts.com/product/FISH L04/Be-there?ver=NL http://wew.videoarts.com/images/products/FISH L04.jpg
      The need to always be aware of what the customer is saying whether on the phone or face-to-face. Giving the person your full attention while choosing who you are when talking to them. You have choice to be either inpatient or world famous. Acknowledge everyone: even those who are browsing. Always be present: don-t miss an opportunity.... (read more)
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    5. Choose your attitude http://wew.videoarts.com/product/FISH L05/Choose-your-attitude?ver=NL http://wew.videoarts.com/images/products/FISH L05.jpg
      The conscious choice you have from the minute you wake up. You can instantly choose your mood. To be in a bad mood is a choice to be in a good mood is an also a choice.... (read more)
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    6. Summary http://wew.videoarts.com/product/FISH L06/Summary?ver=NL http://wew.videoarts.com/images/products/FISH L06.jpg
      Music with captions of the main lessons, 'play', -make their day', 'be there' and 'choose your attitude'. Credits with Fish song.... (read more)
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  • Related titles

    You might be interested in:


    1. FISH! Culture Essential conversations that transform your organisation http://wew.videoarts.com/product/FISHCULT2/FISH!-Culture?ver=NL http://wew.videoarts.com/images/products/FISHCULT2.jpg
      Visit the Fresh FISH! microsite for more on all our FISH! resources including streaming, FISH! Live Learning and merchandise. What do our customers think about FISH!? See their stories. Are you a training consultant? Find out about becom... (read more)
      View details
    2. FISH! Sticks Keep your place buzzing with energy! http://wew.videoarts.com/product/FISH2/FISH!-Sticks?ver=NL http://wew.videoarts.com/images/products/FISH2.jpg
      Visit the Fresh FISH! microsite for more on all our FISH! resources including streaming, FISH! Live Learning and merchandise. What do our customers think about FISH!? See their stories. Are you a training consultant? Find out about becoming... (read more)
      View details

  • FISH! merchandise

    1. FISH! Big Pete the perch http://www.videoarts.com/product/BIGPETE/FISH!-Big-Pete-the-perch http://www.videoarts.com/images/products/BIGPETE.JPG
      If you are practicing The FISH! Philosophy, then this is a MUST HAVE! The Mega Pete is a huge 32” plush colourful Pete that will help to serve as a reminder that The FISH! Philosophy LIVES inside your workspace. Available in Yellow, Orange, Purple or Blue. ... (read more)
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    2. FISH! invitational certificate (pack of 25) http://www.videoarts.com/product/FISHINV/FISH!-invitational-certificate-(pack-of-25) http://www.videoarts.com/images/products/FISHINV.JPG
      A certificate granted by the Department of Your Inner Resources. Use these certificates to recognise and re-energise employees at FISH! classes, training and other events. (Pack of 25) ... (read more)
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    3. FISH! Lapel pin (set of 4) http://www.videoarts.com/product/FISHPIN/FISH!-Lapel-pin-(set-of-4) http://www.videoarts.com/images/products/Fish! Lapel pin (Set 10).tif
      A classy way to recognise your associates for living The FISH! Philosophy. ( Pack of 4) ... (read more)
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    4. FISH! our workplace poster (7 X 36) http://www.videoarts.com/product/FISHPS3/FISH!-our-workplace-poster-(7-X-36) http://www.videoarts.com/images/products/FISHPS3.jpg
      Every workplace can benefit by a daily reminder of who they are being when they are doing what they are doing. Purchase this poster to remind everyone of the four practices of The FISH! Philosophy supported by daily reminders of what it takes to achieve them. Sized perfectly for cubicles! (7" x 36" folded poster). ... (read more)
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    5. FISH! pens (4 pack - Green,orange, purple and yellow) http://www.videoarts.com/product/FISHPEN/FISH!-pens-(4-pack---Green,orange,-purple-and-yellow) http://www.videoarts.com/images/products/FISHPEN.JPG
      Colourful and in the shape of JOY, these pens are great give-aways at meetings or events and they makes filling out the playbook even more fun! (Pack of 4) ... (read more)
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Keywords

managing people, customer service, building teams, FISH!, play, make their day, be there, choose your attitude, positive attitude, fun at work, customer service, motivation