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30 ways to make more time Bestseller Digital licence available Managing your time effectively http://www.videoarts.com/product/30WAYS/30-ways-to-make-more-time http://www.videoarts.com/images/products/30WAYS.jpgGOLD award winner WorldMediaFestival 2009 Training and Coaching Today has reviewed this resource. Read the reviewGBP1,299
The aim
... (read more) -
A tale of 'O' Dealing with diversity in teams http://www.videoarts.com/product/TALE1/A-tale-of-O http://www.videoarts.com/images/products/TALE1.jpgGBP1,199
The aim
To integrate all individuals into a team by promoting collective understanding.About the programme
This British version of a world bestseller (based on Rosabeth Moss Kanter's acclaimed work) is an entertaining parable about being different; about being an 'O' among a group of 'X's. It is targeted at groups featuring minorities of all types, in areas such as rac... (read more) -
A widow's story Digital licence available The importance of life insurance http://www.videoarts.com/product/WID1/A-widows-story http://www.videoarts.com/images/products/WID1.jpg
The aim
How life assurance protection is vital for every family.About the programme
This powerfully emotive story is motivating for the sales team and gives agents and brokers a platform for discussion with prospective clients. It's suitable for a wide variety of audiences from staff to clients, and provides a great introduction for newcomers to the industry. It als... (read more)GBP1,199NOW GBP649 -
Absence minded Bestseller Digital licence available Managing absenteeism http://www.videoarts.com/product/ABSENT/Absence-minded http://www.videoarts.com/images/products/ABSENT.jpgGBP1,299
The aim
To help managers tackle absenteeism within their teams.About the programme
Absenteeism is as common as the common cold and it costs UK businesses nearly £11bn every year� . But when someone calls in sick, it doesn't necessarily mean that they're ill. They could be having difficulties because of bullying or experiencing childcare problems. Or they could be just pl... (read more) -
Agreed! Getting others to see things your way http://www.videoarts.com/product/AGREE/Agreed! http://www.videoarts.com/images/products/AGREE.jpg
The aim
To encourage people to achieve results through co-operation and influencing people.About the programme
No matter how important a new plan or idea is to you, there will always be somebody who disagrees. It's vital that you find a way to work together. This engaging drama sets out the process for working towards a win-win result, concentrating on is... (read more)GBP1,199NOW GBP649 -
An inside job Digital licence available Meeting internal customer needs http://www.videoarts.com/product/JOB1/An-inside-job http://www.videoarts.com/images/products/JOB1.jpg
The aim
To demonstrate why and how people throughout a customer-facing organisation must put internal customer care into practice.About the programme
Everyone in an organisation forms part of a 'customer-service chain', starting from dealing with customers, and going right through the business. In this programme, an investigator is called in to a hotel to investigate... (read more)GBP1,299NOW GBP649 -
The appraisal interview Digital licence available Lessons for both parties in the appraisal http://www.videoarts.com/product/AINT1/The-appraisal-interview http://www.videoarts.com/images/products/AINT1.jpgGBP1,199
The aim
To ensure that appraiser and appraisee take equal responsibility for getting the most out of their meeting.About the programme
It is essential that the manager conducting an appraisal, and the staff member being appraised, both understand the value and objectives of an appraisal interview for it to be worthwhile. Suitable for a stand-alone appraisal c... (read more) -
The art of selling Bestseller Digital licence available Sales with service http://www.videoarts.com/product/ARTSELL1/The-art-of-selling http://www.videoarts.com/images/products/ARTSELL1.jpgGBP1,299
The aim
To ensure staff who deal with customers learn the key skills, techniques and behaviours of selling.About the programme
The best thing about dealing with a good sales person is you don't feel like you're being sold to. As far as you're concerned you're just receiving good service. This programme is designed to equip your staff with all the skills and t... (read more) -
Assert yourself Bestseller Digital licence available Learning to be assertive http://www.videoarts.com/product/MBM9/Assert-yourself http://www.videoarts.com/images/products/MBM9.jpgHR Magazine has reviewed this resource. Read the reviewGBP1,299
The aim
To show staff what true assertive behaviour is, and how and when to use it.... (read more) -
The balance sheet barrier Bestseller Digital licence available The basics of business finance http://www.videoarts.com/product/FIN7/The-balance-sheet-barrier http://www.videoarts.com/images/products/FIN7.jpgGBP1,299
The aim
To enable managers to appreciate how key financial statements are calculated and how they are used.About the programme
The light-hearted approach of this world-famous programme helps take the fear out of financial documents and complex concepts and, although accounts might never become a manager's favourite topic, it does at least make them understandable.... (read more)
