FAQs

Why does video training work?

Because people learn nothing when they’re asleep and very little when they’re bored!

What subject areas does Video Arts video training and e-learning cover?

We cover all of the key ‘soft skills’ business training competencies with a library of over 270 video courses: available as digital rentals licences or DVD rentals

58 of these learning titles are also available as interactive, self-study e-learning courses.

Our most popular video training resources cover behavioural skills relating to communication, leadership, managing people and customer service

  • Attitude and motivation training: organisational culture training…
  • Change: communicating change training, dealing with change, managing change…
  • Communication skills: assertiveness skills, body language training, giving feedback, influence skills, internal communication training, listening skills, how to run meetings, negotiations skills, presentation training, telephones skills and writing skills…
  • Corporate responsibility
  • Creativity and innovation
  • Customer service and quality training: after sales training, handling complaints, face-to-face customer training videos, internal customer service, dealing with demanding customers, customer telephone skills…
  • Diversity and equal opportunities: equality, discrimination, diversity training. ..
  • Finance: finance training for non-financial managers, essentials of budgets, working capital…
  • FISH! The best selling training film from the USA, includes FISH! Culture, FISH! Sticks, LeaderFISH! and of course Pete the Perch fish toy…
  • Health and safety training: health and safety in the workplace, managing stress training, creating a safety culture….
  • Interviewing training: selection interviewing training, appraisal interviewing skills, managing disciplinary interviews, coaching and training techniques, counselling skills…
  • Leadership and managing people: managing absenteeism training, leading a team, dealing with difficult people, performance management training videos…
  • Managing tasks: time management courses, delegation skills, project management learning resources….
  • Performance management and review: appraisal interviewing, setting targets, giving feedback and performance management resources... 
  • Sales and negotiation: closing a sale, negotiation skills, persuasion techniques, overcoming objections, core selling skills video training…
  • Teamwork: Belbin team roles, leading a team, decision making, problem solving videos…


What's in the digital library?

All of the Video Arts famous training videos and the best of the rest from third-party producers including CIPD training videos, Supernova video resources and the famous FISH! training programme.

The digital library hosts everything you need to choose and use engaging video learning on all kinds of employee training courses: from front-line customer service skills training to leadership development programmes.

What do the training videos include?

Each video programme comes with a suite of learning resources* including:

  • A comprehensive course leader’s guide design by subject matter experts
  • Course agendas: from 90-minute workouts to full-day programmes
  • PowerPoint slides
  • Workbooks
  • Certificate

*resources vary by programme

Can I try before I buy?

You can preview many of our training video resources online for free, just register to My VA

Or take a sample module from one of our behavioural online self-study e-learning courses.

Every other Thursday we run our Freebie Thursday sessions. These complimentary online sessions demo the Video Arts Digital Library to show in-house corporate trainers and training consultants how to use video clips in their training.

Can I transfer existing video products to DVD or to a computer system?

No. Our video resources are protected by copyright law. You cannot copy any Video Arts training programmes for any reason. You can not lend, change format, rent, sell or give the programmes to anyone outside your organisation without the permission of the copyright holder. Please contact us to discuss special licensing options and trade-in of old formats.

Click here for terms and conditions.


I am a training consultant; can I use Video Arts resources?

Yes! Both independent training consultants and training organisations can use Video Arts training video content in a flexible and cost-effective way with our pay-as-you go licence


Do you have training resources available in other languages?

Video Arts serves the international learning community in more than 50 countries around the world. Many of our training video programmes are available in different languages as subtitled or dubbed versions. Our delivery options include DVD, video streaming and e-learning courses. To find what languages are available click here

Does John Cleese still work there?

John Cleese along with Anthony Jay founded the company in 1972 with Who sold you this then? - the very first video training programme for Video Arts. In 1988 they sold the company. During those 16 years it wasn’t uncommon to find John in the office. However today he is not involved in the day-to-day running of Video Arts. The last video training programme that John Cleese featured in was back in 2001 - Can you spare a moment?

Do you run any training sessions?

Once a month we hold a HOW TO…webinar. These free online sessions are designed to give learning professionals (and enthusiastic managers) hints, tips and suggestions for building their perfect course using video training clips.

Previous HOW TO…sessions:

 

How can I access Video Arts training video content?

Video rentals
Rent any of our video learning resources for as little as a week or as long as a year. Simply choose your programme, add it to your shopping basket as a rental and we’ll set you up straight away.  Digital rentals start at £95 a week.

The top five digital rentals for 2010 are:

 

Digital library: enterprise
The Video Arts Digital Library includes all the Video Arts famous training videos, and the best of the rest from third-party producers.  Everything you need to deliver engaging and memorable learning to all kinds of employees: from front-line customer service teams to those in leadership positions.

Digital library: consultant
The Digital Library gives you unrestricted access to the whole Video Arts library. All pre-downloaded on a handheld roaming drive: so you don’t need to rely on an internet connection when you’re training.

You can preview the video online any time, which means you can show it to external or internal clients in advance, and use it to present your business case.