Video ArtsCompendle







Video Arts content in Compendle

Compendle lets you create and publish your own e-learning courses. And now you can add Video Arts clips to your Compendle courses at the click of a button. Too see what’s available, browse the content list below or click on one of the category headings.

Categories:
• Attitude and motivation  • Change  • Communication  • Creativity and innovation  • Customer service and quality  • Diversity and equal opportunities  • Finance  • Health and Safety  
• Interviewing  • Leadership and managing people  • Managing tasks  • Sales and negotiation

Attitude and motivation

if looks could kill If looks could kill:
the power of behaviour
leaderFISH! LeaderFISH!
It starts with me
best of motives The best of motives:
part 1
best of motives The best of motives:
part 2


Creativity and innovation

John Cleese Files The John Cleese Files:
The hidden mind, Creativity in management, The importance of mistakes
blue movie The blue movie:
sparking creative, innovative ideas
green movie The green movie:
empowerment within a framework
the red movie The red movie :
elements of decision making
ideas into action Ideas into action:
stimulating creativity for success


Leadership and managing people

the coach The coach:
the manager's role in helping others achieve
from faking it to making it From faking it to making it:
one-to-one coaching in the real world
the helping hand The helping hand:
coaching skills for managers
how to stop leaving them How to stop them leaving:
talent management
You'll soon get the hang of it You'll soon get the hang of it: the techniques of one-to-one training
control of working capital The control of working capital:
putting financial theory into practice
absence minded Absence minded:
managing absenteeism
pass it on Pass it on:
coaching skills for managers
30 ways to make more time 30 ways to make more time:
managing your time effectively
Jamie's kitchen Jamie's Kitchen:
fifteen lessons on leadership
Jamie's kitchen Jamie's Kitchen:
fifteen lessons on teamwork
persuade your customers to pay more Persuade your customers to pay more:
value your customers and yourself
first among equals First among equals:
leading a team
the geese experience The geese experience:
winning as a team
team player Team player:
working together as a team
team spirit Team spirit?
How to be an effective team member
FISH! FISH!
Put energy, passion and a positive attitude in the workplace
FISH!sticks FISH! Sticks:
keep your place buzzing with energy!
kingdom was lost The kingdom was lost:
when it's a team effort, we're all responsible for quality
The unorganised manager The unorganised manager:
part 1. Damnation
The unorganised manager The unorganised manager:
part 2. Salvation
The unorganised manager The unorganised manager:
part 3. Divine intervention

Change

Days of change Days of change:
an analysis of the process of change
the ultimate change show The ultimate change show:
managing change
the grapevine The grapevine:
communicating in a world of change
Jamies school dinners Jamie's School Dinners:
managing and living with change


Customer service and quality

case of vanishing customers The case of the vanishing customers:
coping with customer conflict
complaints and quality management Complaints and quality management:
quality through customer service
demanding customers Demanding customers Bestseller:
customer care made PERFECT
no complaints No complaints?
Complaints and the customer
stuck on quality Stuck on quality:
empowering staff
who sold you this Who sold you this, then?
effective after-sales service
FISH!tales FISH! Tales: vital signs
Bite-size stories. Unlimited possibilities.
through the customers eyes Through the customer's eyes:
improving retail sales skills


Diversity and equal opportunities

Fair's fair Fair's fair:
equal opportunities for all
not my type Not my type:
valuing diversity
world of difference A world of difference:
working successfully across cultures


Finance

balanace sheet barrier The balance sheet barrier:
the basics of business finance
budgeting Budgeting:
constructing and controlling budgets
cost, profit and break-even Cost, profit and break-even:
striking a balance between resources
Into the boardroom Into the boardroom:
decoding company accounts


Interviewing

behavioural interviewing Behavioural interviewing:
taking the guesswork out of recruitment
it's your choice It's your choice:
selection skills for managers
can you spare a moment? Can you spare a moment?
counselling skills for managers
manage performance everyday Managing performance every day:
beyond the appraisal
the appraisal interview The appraisal interview:
lessons for both parties in the appraisal
the dreaded appraisal The dreaded appraisal:
both sides of the appraisal interview
feeback for performance Feedback for performance:
giving and receiving information
how am i doing? How am I doing?
The perfect appraisal interview
performance review Performance review:
a new approach to appraisals
i'd like a word with you I'd like a word with you:
the discipline interview

Communication

assert yourself Assert yourself:
learning to be assertive
meetings bloody meetings Meetings, bloody meetings:
making meetings more productive
more bloody meetings More bloody meetings:
the people side of meetings
report writing Report writing:
the art of writing a good report
straight talking Straight talking:
the art of assertiveness
an inside jon An inside job:
meeting internal customer needs
inside information Inside information:
a silo-buster's guide to internal customer service
Going to a meeting Going to a meeting:
constructive and effective participation
telephone behaviour Telephone behaviour:
the rules of effective communication
from no to yes From 'no' to 'yes':
the constructive route to agreement
body language at work Body language at work:
what the window cleaner saw
performance matters Performance matters:
the need for constructive criticism
performance matters Performance matters:
the importance of praise
think or sink Think or sink:
professional team decision thinking
i wasnt prepared for that I wasn't prepared for that:
overcoming the fear of making presentations
negotiation Negotiating:
tying the knot
on the receiving end On the receiving end:
making call centres more effective


Health and Safety

making time Making time:
priorities, people and procedures at work
the ultimate stress show The ultimate stress show:
managing stress


Managing tasks

the paper chase The paper chase :
cutting back on paperwork
project management Project management:
leading a project team


Sales and negotiation

a widow's story A widow's story:
the importance of life insurance
The art of selling The art of selling:
sales with service
sell it to me Sell it to me! part 1 preparing the way:
essential skills for all salespeople
sell it to me Sell it to me! part 2 doing the deal:
essential skills for all salespeople
supersalesman Supersalesman:
an introduction to relationship selling
call to order Call to order:
converting telephone enquiries into sales
So you want to be a success at selling? So you want to be a success at selling?
Key sales techniques
The unorganised salesperson The unorganised salesperson:
value your customers and yourself