Inside Information: A Silo-Buster's Guide
Video Arts launches new programme to combat silo mentality in organisations.
Video Arts has launched a valuable new learning programme aimed at boosting operational efficiencies to create peak performance in business. Inside Information: A Silo-Buster’s Guide to Internal Customer Service, will help learners break through silos within their organisation to develop more effective working relationships with other teams and departments.
Featuring James Dreyfus, James Lance and Frances Barber, Inside Information: A Silo-Buster’s Guide to Internal Customer Service demonstrates the importance of treating internal customers with the same respect as external customers.
The new release is ideal for those who want to break down ‘silos’ in their organisations and aims to show people how to develop more effective working relationships with their colleagues, particularly those in other departments, through better internal customer service. Topics include:
- What internal customer service is and why it is important
- Meeting internal customer needs
- Communicating with internal customers
- Giving personal support
The programme is available on DVD, to stream online and as an e-learning self-study course.
