News & views
Posted August 25, 2010 at 9:00 AM in News releases
Volvo enhances dealership training with digital video
Volvo Cars is using digital video to improve the speed and effectiveness of its customer service, communications and management skills training for 7,000 dealership staff in the UK and Ireland.
Posted August 25, 2010 at 9:00 AM in Articles
Martin Addison decides to take another bite of the Apple
In his new regular feature for Training Journal Martin Addison considers how Apple puts its customers at the centre of its design universe and what training practitioners can learn from the iPhone manufacturer.
Posted August 17, 2010 at 9:00 AM in Video Arts in the news
Volvo Cars gives staff unlimited access to digital video training films
HR magazine reports on how Volvo Cars is using digital video to improve the speed and effectiveness of its training for dealership staff.
Posted August 6, 2010 at 9:00 AM in Video Arts in the news
Fishy fun for the work plaice
Plymouth Evening Herald reports on how Plymouth City Council has turned to a Seattle fishmonger to put the grin back into the daily grind.
Posted July 29, 2010 at 9:00 AM in News releases
Video resource helps reduce customer complaints
Changing the attitudes of staff, with a training film from Video Arts has helped Plymouth City Council to cut customer complaints, improve employee morale and create a more enjoyable work environment.
Posted July 14, 2010 at 9:00 AM in Video Arts in the news
Council goes fish!ing to boost staff morale
LocalGov.co.uk reports on how Plymouth City Council has countered sliding morale in its customer service team by making use of a training film, FISH!, based in a Seattle fishmonger.
Posted July 5, 2010 at 10:00 AM in Video Arts in the news
What's going on?
The public sector is faced with the prospect of budget cuts, leaving employees feeling anxious and apprehensive. Martin Addison writes in The Guardian about managers duties to be open and honest as they can about what future holds.
Posted June 15, 2010 at 10:00 AM in News releases
Video Arts helps trainee priests to manage meetings
Trainee priests at St John’s Seminary in Surrey are using Meetings, Bloody Meetings, to improve their ability to organise and chair meetings.
Posted May 27, 2010 at 1:25 PM in Events
Freebie Thursdays
Video Arts is running free, half-hour sessions online, giving tips and advice to help in-house trainers and training consultants to use digital video clips in their training.
Posted May 26, 2010 at 9:00 AM in Events
HOW TO...train creativity
The latest in our 'HOW TO...' series looks at how we can help people to change, not just how they behave, but how they think. RECORDING NOW AVAILABLE.
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