International / Iceland
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Bestsellers:
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The dreaded appraisal English title: The dreaded appraisal Both sides of the appraisal interview http://www.videoarts.com/product/INT7/The-dreaded-appraisal?ver=IS http://www.videoarts.com/images/products/INT7.jpgGBP1,299
The aim
To ensure managers conduct positive appraisals that focus on staff motivation and business effectiveness.About the programme
This best-selling learning resource illustrates the techniques required for effective appraisal interviewing. It starts by introducing three common interviewee styles that are difficult for managers to deal with. ... (read more) -
Meetings, bloody meetings SUBTITLED English title: Meetings, bloody meetings Making meetings more productive http://www.videoarts.com/product/MBM1/Meetings,-bloody-meetings?ver=IS http://www.videoarts.com/images/products/MBM1.jpgGBP1,299
The aim
To enable people to organise and chair meetings that are more effective and more motivating for those who attend.About the programme
Suitable for anyone who might be expected to organise and run meetings, this best-selling programme defines the five disciplines that transform a gathering into a professionally run business meeting. In a nightmarish cour... (read more) -
Telephone behaviour SUBTITLED English title: Telephone behaviour The rules of effective communication http://www.videoarts.com/product/BEH9/Telephone-behaviour?ver=IS http://www.videoarts.com/images/products/BEH9.jpgGBP1,299
The aim
To give all staff members the skills to use the telephone effectively in a business context.About the programme
The telephone is at the heart of business communication. But because people use the phone so much at home, they assume they have the skills to use it at work. This is not the case, and good business telephone skills have to be learned. This engaging, amus... (read more)
