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  1. Behavioural interviewing SUBTITLED English title: Behavioural interviewing Taking the guesswork out of recruitment training video http://www.videoarts.com/product/INT13/Behavioural-interviewing?ver=HU http://www.videoarts.com/images/products/INT13.jpg
    Training and Coaching Today has reviewed this resource. Read the review
    The aim
    of this recruitment training video To use the concept of 'behavio... (read more)
    GBP1,299
  2. Demanding customers English title: Demanding customers Customer care made PERFECT training video http://www.videoarts.com/product/CRIP5/Demanding-customers?ver=HU http://www.videoarts.com/images/products/CRIP5.jpg
    The aim
    of the customer service training video Learn how to satisfy even the most demanding customers.Help make your customer care PERFECT This entertaining and amusing programme demonstrates the techniques for making demanding customers satisfied. Four realistic scenarios draw on the everyday experiences of front-line staff and the different characters they fa... (read more)
    GBP1,299
  3. The dreaded appraisal DUBBED English title: The dreaded appraisal Both sides of the appraisal interview video http://www.videoarts.com/product/INT7/The-dreaded-appraisal?ver=HU http://www.videoarts.com/images/products/INT7.jpg
    The aim
    of the appraisal programme To ensure managers conduct positive appraisals that focus on staff motivation and business effectiveness.Help your managers turn a difficult interview into a positive This best-selling learning resource illustrates the techniques required for effective appraisal interviewing. It starts by introducing three common i... (read more)
    GBP1,299
  4. Jamie's Kitchen: fifteen lessons on Fifteen lessons on leadership English title: Jamie's Kitchen: fifteen lessons on leadership Leadership is an activity, not a position http://www.videoarts.com/product/JKL/Jamies-Kitchen:-fifteen-lessons-on-Fifteen-lessons-on-leadership?ver=HU http://www.videoarts.com/images/products/jamie_leadership.jpg
    The aim
    of the leadership video To show how to become a better leader.Improve your leadership skills 'I've gone from being the boy next door to being the bloke with the weight of the world on his shoulders.' (Jamie Oliver) Jamie Oliver's passion and vision transformed a bunch of unemployed kids into an efficient, organised team, capable... (read more)
    GBP1,099
  5. Jamie's Kitchen: fifteen lessons on teamwork SUBTITLED English title: Jamie's Kitchen: fifteen lessons on teamwork The four stages of team development training video http://www.videoarts.com/product/JKT/Jamies-Kitchen:-fifteen-lessons-on-teamwork?ver=HU http://www.videoarts.com/images/products/JKT.jpg
    The aim
    To show how to become a better team.
    About the programme
    “For me tonight was a very powerful night really. Because there was no one to catch them, they concentrated so hard. I think today they came together really well as a team." (Jamie Oliver) Jamie Oliver's passion and vision transformed a bunch of unemployed kids into an efficient, organis... (read more)
    GBP1,099

  6. Jamie's school dinners: living with change SUBTITLED English title: Jamie's school dinners: living with change Living with change training video http://www.videoarts.com/product/JSDLC1/Jamies-school-dinners:-living-with-change?ver=HU http://www.videoarts.com/images/products/JSDLC1S.JPG
    The aim
    of the change video To help organisations and individuals manage change successfully.Help your employees deal with change Using the example of how Jamie Oliver helped schools transform school dinners from processed, ready-made junk into tastier, more nutritious meals, Jamie's School Dinners: Managing and living with change, brings change to life i... (read more)
    GBP799
  7. Jamie's School Dinners: managing Change SUBTITLED English title: Jamie's school dinners: managing change Managing and living with change http://www.videoarts.com/product/JSDMC1/Jamies-School-Dinners:-managing-Change?ver=HU http://www.videoarts.com/images/products/JSDMC1.jpg
    The aim
    Demonstrates how to manage change successfully and shows individuals how to respond to change when it happens to them.
    About the programme
    Jamie Oliver wanted to transform school dinners from processed, ready-made junk into tastier, more nutritious meals. He also needed to convince dinner ladies, head teachers, government ministers a... (read more)
  8. So you want to be a success at selling? Part 1: Preparation English title: So you want to be a success at selling? Part 1: Preparation Part 1: Preparation http://www.videoarts.com/product/SEL1/So-you-want-to-be-a-success-at-selling-Part-1:-Preparation?ver=HU http://www.videoarts.com/images/products/SEL1.JPG
    Learning objectivesTo give all sales staff a solid grounding in core sales skills. Part 1: preparation.The definitive sales video training seriesThis classic series is ideal for new sales recruits or as a refresher for experienced members of the sales team. Four separate programmes cover all facets of making a successful sale:Preparation... (read more)
  9. So you want to be a success at selling? Part 2: Presentation English title: So you want to be a success at selling? Part 2: Presentation Part 2: Presentation http://www.videoarts.com/product/SEL2/So-you-want-to-be-a-success-at-selling-Part-2:-Presentation?ver=HU http://www.videoarts.com/images/products/SEL2.JPG
    The aim
    To give all sales staff a solid grounding in core sales skills.Making effective sales presentationsThis classic series is ideal for new sales recruits or as a refresher for experienced members of the sales team. Four separate programmes cover all facets of making a successful sale:How to explain the benefits, meet objections, and spot the buying signals is cove... (read more)
  10. So you want to be a success at selling? Part 3: Difficult customers English title: So you want to be a success at selling? Part 3: Difficult customers Part 3: Difficult customers training video http://www.videoarts.com/product/SEL3/So-you-want-to-be-a-success-at-selling-Part-3:-Difficult-customers?ver=HU http://www.videoarts.com/images/products/SEL3.JPG
    Learning objectivesTo give all sales staff a solid grounding in core sales skills.
    About the programme
    This classic series is ideal for new sales recruits or as a refresher for experienced members of the sales team. Part 3: Difficult Customers  deals with the... (read more)

  11. So you want to be a success at selling? Part 4: Closing the sale English title: So you want to be a success at selling? Part 4: Closing the sale Part 4: Closing the sale http://www.videoarts.com/product/SEL4/So-you-want-to-be-a-success-at-selling-Part-4:-Closing-the-sale?ver=HU http://www.videoarts.com/images/products/SEL4.JPG
    Learning objectivesTo give all sales staff a solid grounding in core sales skills.Closing the sale video resourceThis classic series is ideal for new sales recruits or as a refresher for experienced members of the sales team. Closing the sale is an area where even skilled salespeople fear rejection. In this resource they will find out how to conclude... (read more)
  12. Telephone behaviour DUBBED English title: Telephone behaviour The rules of effective communication http://www.videoarts.com/product/BEH9/Telephone-behaviour?ver=HU http://www.videoarts.com/images/products/BEH9.jpg
    Learning objective To give all staff members the skills to use the telephone effectively in a business context.Effective telephone communication The telephone is at the heart of business communication. But because people use the phone so much at home, they assume they have the skills to use it at work. This is not the case, and good business telephone skills ha... (read more)
    GBP1,299
  13. The unorganised manager: part 1 English title: The unorganised manager: part 1 Damnation http://www.videoarts.com/product/TDEL5/The-unorganised-manager:-part-1?ver=HU http://www.videoarts.com/images/products/TDEL5.jpg
    The aim
    To show managers the importance of adopting essential time-management and delegation skills.
    About the programme
    The unorganised manager series comes in three parts. Parts 1 and 2 work together in showing that, no matter how efficient managers may think they are, they cannot be fully effective until they learn how to manage their time. In this... (read more)
    GBP1,299
  14. The unorganised manager: part 2 English title: The unorganised manager: part 2 Salvation http://www.videoarts.com/product/TDEL6/The-unorganised-manager:-part-2?ver=HU http://www.videoarts.com/images/products/TDEL6.jpg
    The aim
    To show managers the importance of adopting essential time-management and delegation skills.
    About the programme
    The unorganised manager series comes in three parts. Parts 1 and 2 work together in showing that, no matter how efficient managers may think they are, they cannot be fully effective until they learn how to manage their time. Part 2 c... (read more)
    GBP1,299
  15. The unorganised manager: part 3 DUBBED English title: The unorganised manager: part 3 Divine intervention http://www.videoarts.com/product/TDEL7/The-unorganised-manager:-part-3?ver=HU http://www.videoarts.com/images/products/TDEL7.jpg
    The aim
    To show managers the importance of organising their teams.
    About the programme
    This programme, which continues the story from Parts 1 and 2 of the series, but which can also be used as a stand-alone resource, shows how effective managers should take time to focus on their teams. The now organised manager is called to St Peter, this time following an ann... (read more)
    GBP1,299