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  1. 30 ways to make more time SUBTITLED English title: 30 ways to make more time Managing your time effectively training video http://www.videoarts.com/product/30WAYS/30-ways-to-make-more-time?ver=ES http://www.videoarts.com/images/products/30WAYS.jpg
    GOLD award winner WorldMediaFestival 2009 Training and Coaching Today has reviewed this resource. Read the review
    The aim
    of this... (read more)
    GBP1,299
  2. A world of difference SUBTITLED English title: A world of difference Working successfully across cultures training video http://www.videoarts.com/product/WORLD2/A-world-of-difference?ver=ES http://www.videoarts.com/images/products/WORLD2.jpg
    The aim
    of this multicultural training video To show how to overcome challenges and maximise productivity when managing a multicultural team.About this cultural differences programme Working internationally is difficult and demands special skills to ensure success. Many highly effective managers and professionals often under-perform when working with people from diff... (read more)
    GBP1,199
  3. The balance sheet barrier DUBBED English title: The balance sheet barrier The basics of business finance training video http://www.videoarts.com/product/FIN7/The-balance-sheet-barrier?ver=ES http://www.videoarts.com/images/products/FIN7.jpg
    The aim
    of this business finance training video To enable managers to appreciate how key financial statements are calculated and how they are used.About this finance essentials programme The light-hearted approach of this world-famous programme helps take the fear out of financial documents and complex concepts and, although accounts might never become a manager'... (read more)
    GBP1,299
  4. Behavioural interviewing SUBTITLED English title: Behavioural interviewing Taking the guesswork out of recruitment training video http://www.videoarts.com/product/INT13/Behavioural-interviewing?ver=ES http://www.videoarts.com/images/products/INT13.jpg
    Training and Coaching Today has reviewed this resource. Read the review
    The aim
    of this recruitment training video To use the concept of 'behavio... (read more)
    GBP1,299
  5. Demanding customers English title: Demanding customers Customer care made PERFECT training video http://www.videoarts.com/product/CRIP5/Demanding-customers?ver=ES http://www.videoarts.com/images/products/CRIP5.jpg
    The aim
    of the customer service training video Learn how to satisfy even the most demanding customers.Help make your customer care PERFECT This entertaining and amusing programme demonstrates the techniques for making demanding customers satisfied. Four realistic scenarios draw on the everyday experiences of front-line staff and the different characters they fa... (read more)
    GBP1,299

  6. The dreaded appraisal DUBBED English title: The dreaded appraisal Both sides of the appraisal interview video http://www.videoarts.com/product/INT7/The-dreaded-appraisal?ver=ES http://www.videoarts.com/images/products/INT7.jpg
    The aim
    of the appraisal programme To ensure managers conduct positive appraisals that focus on staff motivation and business effectiveness.Help your managers turn a difficult interview into a positive This best-selling learning resource illustrates the techniques required for effective appraisal interviewing. It starts by introducing three common i... (read more)
    GBP1,299
  7. FISH! English title: FISH! Put energy, passion and a positive attitude in the workplace: video course http://www.videoarts.com/product/FISH/FISH!?ver=ES http://www.videoarts.com/images/products/FISH.jpg
    Visit the Fresh FISH! microsite for more on all our FISH! resources including streaming, FISH! Live Learning and merchandise. What do our customers think about FISH!? See their stories. Are you a training consultant? Find out about becom... (read more)
    GBP799
  8. How am I doing? English title: How am I doing? The perfect appraisal interview training video http://www.videoarts.com/product/INT10/How-am-I-doing?ver=ES http://www.videoarts.com/images/products/INT10.jpg
    Training video available in Chinese, Cantonese and Mandarin. Dubbed and subtitled versions.
    The aim
    of the appraisal video To show managers how to understand and address the needs of their staff.Help your managers to conduct appraisal interviews Appraisal interviews offer managers a golden opportunity to identify problems and opportunities, motivate staff and... (read more)
    GBP1,299
  9. Ideas into action English title: Ideas into action Stimulating creativity for success training video http://www.videoarts.com/product/IDEA/Ideas-into-action?ver=ES http://www.videoarts.com/images/products/IDEA.jpg
    The aim
    of the creativity video To stimulate creativity as a tool for enhancing an organisation's success.Help you think more creatively Anyone who needs to challenge the way they think will benefit from this visually stimulating and highly entertaining resource, which is the title programme of the Ideas into action series. Based upon t... (read more)
    GBP799
  10. If looks could kill English title: If looks could kill The power of behaviour training video http://www.videoarts.com/product/BEH10/If-looks-could-kill?ver=ES http://www.videoarts.com/images/products/BEH10.jpg
    The aim
    of the customer service video To ensure customer-facing staff learn how their behaviour can be used to improve customers' attitudes, and create new sales opportunities.Help you deal with customers How people behave when dealing with customers or colleagues can determine the success or failure of each interaction. In this spoof detective case, a custom... (read more)
    GBP1,299

  11. Jamie's Kitchen: fifteen lessons on leadership SUBTITLED English title: Jamie's Kitchen: fifteen lessons on leadership Leadership is an activity, not a position http://www.videoarts.com/product/JKL/Jamies-Kitchen:-fifteen-lessons-on-leadership?ver=ES http://www.videoarts.com/images/products/jamie_leadership.jpg
    The aim
    of the leadership video To show how to become a better leader.Improve your leadership skills 'I've gone from being the boy next door to being the bloke with the weight of the world on his shoulders.' (Jamie Oliver) Jamie Oliver's passion and vision transformed a bunch of unemployed kids into an efficient, organised team, capable... (read more)
    GBP1,099
  12. Jamie's Kitchen: fifteen lessons on teamwork SUBTITLED English title: Jamie's Kitchen: fifteen lessons on teamwork The four stages of team development training video http://www.videoarts.com/product/JKT/Jamies-Kitchen:-fifteen-lessons-on-teamwork?ver=ES http://www.videoarts.com/images/products/JKT.jpg
    The aim
    To show how to become a better team.
    About the programme
    “For me tonight was a very powerful night really. Because there was no one to catch them, they concentrated so hard. I think today they came together really well as a team." (Jamie Oliver) Jamie Oliver's passion and vision transformed a bunch of unemployed kids into an efficient, organis... (read more)
    GBP1,099
  13. Jamie's school dinners: living with change SUBTITLED English title: Jamie's school dinners: living with change Living with change training video http://www.videoarts.com/product/JSDLC1/Jamies-school-dinners:-living-with-change?ver=ES http://www.videoarts.com/images/products/JSDLC1S.JPG
    The aim
    of the change video To help organisations and individuals manage change successfully.Help your employees deal with change Using the example of how Jamie Oliver helped schools transform school dinners from processed, ready-made junk into tastier, more nutritious meals, Jamie's School Dinners: Managing and living with change, brings change to life i... (read more)
    GBP799
  14. Jamie's School Dinners: managing Change SUBTITLED English title: Jamie's school dinners: managing change Managing and living with change http://www.videoarts.com/product/JSDMC1/Jamies-School-Dinners:-managing-Change?ver=ES http://www.videoarts.com/images/products/JSDMC1.jpg
    The aim
    Demonstrates how to manage change successfully and shows individuals how to respond to change when it happens to them.
    About the programme
    Jamie Oliver wanted to transform school dinners from processed, ready-made junk into tastier, more nutritious meals. He also needed to convince dinner ladies, head teachers, government ministers a... (read more)
  15. More bloody meetings DUBBED English title: More bloody meetings The people side of meetings training video http://www.videoarts.com/product/MBM6/More-bloody-meetings?ver=ES http://www.videoarts.com/images/products/MBM6.jpg
    About the training video To demonstrate that chairing a meeting is not just about getting the procedures right, but also about getting people to work together.Training programme for better meetings An ideal companion to Meetings, bloody meetings, this programme sees a return of the guilty manager, who dreams he is back in court, this time charged wit... (read more)
    GBP1,299

  16. Performance matters: the importance of praise English title: Performance matters: the importance of praise Improving staff performance training video http://www.videoarts.com/product/PERM1/Performance-matters:-the-importance-of-praise?ver=ES http://www.videoarts.com/images/products/PERM1.jpg
    Your learners will... Understand how to use praise so that employees understand that their efforts are appreciated.Retain talent and motivate the team Not feeling appreciated is top of the list of reasons that people give for wanting to leave their jobs. This programme demonstrates that praising is not a natural gift but a learnable skill and shows the... (read more)
    GBP1,299
  17. Performance review: Every manager's nightmare English title: Performance review: Every manager's nightmare A new approach to appraisals http://www.videoarts.com/product/INT12/Performance-review:-Every-managers-nightmare?ver=ES http://www.videoarts.com/images/products/performance_review_web.jpg
    This video training resource will... Change the way every person in your organisation approaches appraisals.Help managers get better outcomes from appraisals Every organisation has a different kind of performance review system. Even so, the reaction to reviews is often the same - one of horror. Performance review sets out to encourage individuals to thin... (read more)
    GBP1,299
  18. So you want to be a success at selling? Part 1: Preparation DUBBED English title: So you want to be a success at selling? Part 1: Preparation Part 1: Preparation http://www.videoarts.com/product/SEL1/So-you-want-to-be-a-success-at-selling-Part-1:-Preparation?ver=ES http://www.videoarts.com/images/products/SEL1.JPG
    Learning objectivesTo give all sales staff a solid grounding in core sales skills. Part 1: preparation.The definitive sales video training seriesThis classic series is ideal for new sales recruits or as a refresher for experienced members of the sales team. Four separate programmes cover all facets of making a successful sale:Preparation... (read more)
  19. So you want to be a success at selling? Part 2: Presentation DUBBED English title: So you want to be a success at selling? Part 2: Presentation Part 2: Presentation http://www.videoarts.com/product/SEL2/So-you-want-to-be-a-success-at-selling-Part-2:-Presentation?ver=ES http://www.videoarts.com/images/products/SEL2.JPG
    The aim
    To give all sales staff a solid grounding in core sales skills.Making effective sales presentationsThis classic series is ideal for new sales recruits or as a refresher for experienced members of the sales team. Four separate programmes cover all facets of making a successful sale:How to explain the benefits, meet objections, and spot the buying signals is cove... (read more)
  20. So you want to be a success at selling? Part 3: Difficult customers English title: So you want to be a success at selling? Part 3: Difficult customers Part 3: Difficult customers training video http://www.videoarts.com/product/SEL3/So-you-want-to-be-a-success-at-selling-Part-3:-Difficult-customers?ver=ES http://www.videoarts.com/images/products/SEL3.JPG
    Learning objectivesTo give all sales staff a solid grounding in core sales skills.
    About the programme
    This classic series is ideal for new sales recruits or as a refresher for experienced members of the sales team. Part 3: Difficult Customers  deals with the... (read more)

  21. So you want to be a success at selling? Part 4: Closing the sale English title: So you want to be a success at selling? Part 4: Closing the sale Part 4: Closing the sale http://www.videoarts.com/product/SEL4/So-you-want-to-be-a-success-at-selling-Part-4:-Closing-the-sale?ver=ES http://www.videoarts.com/images/products/SEL4.JPG
    Learning objectivesTo give all sales staff a solid grounding in core sales skills.Closing the sale video resourceThis classic series is ideal for new sales recruits or as a refresher for experienced members of the sales team. Closing the sale is an area where even skilled salespeople fear rejection. In this resource they will find out how to conclude... (read more)
  22. Telephone behaviour SUBTITLED English title: Telephone behaviour The rules of effective communication http://www.videoarts.com/product/BEH9/Telephone-behaviour?ver=ES http://www.videoarts.com/images/products/BEH9.jpg
    Learning objective To give all staff members the skills to use the telephone effectively in a business context.Effective telephone communication The telephone is at the heart of business communication. But because people use the phone so much at home, they assume they have the skills to use it at work. This is not the case, and good business telephone skills ha... (read more)
    GBP1,299
  23. The unorganised manager: part 1 English title: The unorganised manager: part 1 Damnation http://www.videoarts.com/product/TDEL5/The-unorganised-manager:-part-1?ver=ES http://www.videoarts.com/images/products/TDEL5.jpg
    The aim
    To show managers the importance of adopting essential time-management and delegation skills.
    About the programme
    The unorganised manager series comes in three parts. Parts 1 and 2 work together in showing that, no matter how efficient managers may think they are, they cannot be fully effective until they learn how to manage their time. In this... (read more)
    GBP1,299
  24. The unorganised manager: part 2 English title: The unorganised manager: part 2 Salvation http://www.videoarts.com/product/TDEL6/The-unorganised-manager:-part-2?ver=ES http://www.videoarts.com/images/products/TDEL6.jpg
    The aim
    To show managers the importance of adopting essential time-management and delegation skills.
    About the programme
    The unorganised manager series comes in three parts. Parts 1 and 2 work together in showing that, no matter how efficient managers may think they are, they cannot be fully effective until they learn how to manage their time. Part 2 c... (read more)
    GBP1,299
  25. The unorganised manager: part 3 English title: The unorganised manager: part 3 Divine intervention http://www.videoarts.com/product/TDEL7/The-unorganised-manager:-part-3?ver=ES http://www.videoarts.com/images/products/TDEL7.jpg
    The aim
    To show managers the importance of organising their teams.
    About the programme
    This programme, which continues the story from Parts 1 and 2 of the series, but which can also be used as a stand-alone resource, shows how effective managers should take time to focus on their teams. The now organised manager is called to St Peter, this time following an ann... (read more)
    GBP1,299

  26. The unorganised salesperson: valuing your customers DUBBED English title: The unorganised salesperson valuing your customers Part 1: Valuing your customers http://www.videoarts.com/product/TUS1/The-unorganised-salesperson:-valuing-your-customers?ver=ES http://www.videoarts.com/images/products/TUS1.jpg
    The aim
    To conduct business in an organised, professional and profitable manner.
    About the programme
    sThis entertaining two-part programme uses true-to-life examples to brilliantly illustrate how easy it is to be busy without being productiveIn Part 1, Valuing your customers, a 'Flash-Harry' salesman takes every opportunity to show off his expertise. He's a... (read more)
    GBP899
  27. The unorganised salesperson: valuing yourself DUBBED English title: The unorganised salesperson: valuing yourself Part 2: Valuing yourself http://www.videoarts.com/product/TUS2/The-unorganised-salesperson:-valuing-yourself?ver=ES http://www.videoarts.com/images/products/TUS2.jpg
    The aim
    To conduct business in an organised, professional and profitable manner.
    About the programme
    sThis entertaining two-part programme uses true-to-life examples to brilliantly illustrate how easy it is to be busy without being productiveFor information on Part 1: ... (read more)
    GBP899
  28. Who sold you this, then? English title: Who sold you this then? Effective after-sales service training video http://www.videoarts.com/product/MIP5/Who-sold-you-this,-then?ver=ES http://www.videoarts.com/images/products/MIP5.jpg
    Learning objectives To help service staff appreciate the skills required to satisfy customers and represent the business in a professional light.The effective after-sales service video Charlie, a service repair man, is called out to a number of typical service scenarios, but on each occasion he manages to criticise everything that's important to his business -... (read more)
    GBP1,299