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  1. 30 ways to make more time SUBTITLED English title: 30 ways to make more time Managing your time effectively training video http://www.videoarts.com/product/30WAYS/30-ways-to-make-more-time?ver=ES http://www.videoarts.com/images/products/30WAYS.jpg
    GOLD award winner WorldMediaFestival 2009 Training and Coaching Today has reviewed this resource. Read the review
    The aim
    of this... (read more)
    GBP1,299
  2. A world of difference SUBTITLED English title: A world of difference Working successfully across cultures training video http://www.videoarts.com/product/WORLD2/A-world-of-difference?ver=ES http://www.videoarts.com/images/products/WORLD2.JPG
    The aim
    of this multicultural training video To show how to overcome challenges and maximise productivity when managing a multicultural team.About this cultural differences programme Working internationally is difficult and demands special skills to ensure success. Many highly effective managers and professionals often under-perform when working with people from diff... (read more)
    GBP1,199
  3. The balance sheet barrier DUBBED English title: The balance sheet barrier The basics of business finance training video http://www.videoarts.com/product/FIN7/The-balance-sheet-barrier?ver=ES http://www.videoarts.com/images/products/FIN7.jpg
    The aim
    of this business finance training video To enable managers to appreciate how key financial statements are calculated and how they are used.About this finance essentials programme The light-hearted approach of this world-famous programme helps take the fear out of financial documents and complex concepts and, although accounts might never become a manager'... (read more)
    GBP1,299
  4. Behavioural interviewing SUBTITLED English title: Behavioural interviewing Taking the guesswork out of recruitment training video http://www.videoarts.com/product/INT13/Behavioural-interviewing?ver=ES http://www.videoarts.com/images/products/INT13.jpg
    Training and Coaching Today has reviewed this resource. Read the review
    The aim
    of this recruitment training video To use the concept of 'behavio... (read more)
    GBP1,299
  5. Demanding customers English title: Demanding customers Customer care made PERFECT training video http://www.videoarts.com/product/CRIP5/Demanding-customers?ver=ES http://www.videoarts.com/images/products/CRIP5.jpg
    The aim
    Learn how to satisfy even the most demanding customers.
    About the programme
    This entertaining and amusing programme demonstrates the techniques for making demanding customers satisfied. Four realistic scenarios draw on the everyday experiences of front-line staff and the different characters they face up to: Mr Snappy, Mrs Picky, Mr Yappy and Ms Flash. This... (read more)
    GBP1,299

  6. The dreaded appraisal English title: The dreaded appraisal Both sides of the appraisal interview video http://www.videoarts.com/product/INT7/The-dreaded-appraisal?ver=ES http://www.videoarts.com/images/products/INT7.jpg
    The aim
    To ensure managers conduct positive appraisals that focus on staff motivation and business effectiveness.
    About the programme
    This best-selling learning resource illustrates the techniques required for effective appraisal interviewing. It starts by introducing three common interviewee styles that are difficult for managers to deal with. ... (read more)
    GBP1,299
  7. FISH! English title: FISH! Put energy, passion and a positive attitude in the workplace http://www.videoarts.com/product/FISH/FISH!?ver=ES http://www.videoarts.com/images/products/FISH.jpg
    Visit the Fresh FISH! microsite for more on all our FISH! resources including streaming, FISH! Live Learning and merchandise. What do our customers think about FISH!? See their stories. Are you a training consultant? Find out about becom... (read more)
    GBP799
  8. How am I doing? English title: How am I doing? The perfect appraisal interview training video http://www.videoarts.com/product/INT10/How-am-I-doing?ver=ES http://www.videoarts.com/images/products/INT10.jpg
    Training video available in Chinese, Cantonese and Mandarin. Dubbed and subtitled versions.
    The aim
    To show managers how to understand and address the needs of their staff.
    About the programme
    Appraisal interviews offer managers a golden opportunity to identify problems and opportunities, motivate staff and improve performance. But beware! The mishandling of such in... (read more)
    GBP1,299
  9. Ideas into action English title: Ideas into action Stimulating creativity for success training video http://www.videoarts.com/product/IDEA/Ideas-into-action?ver=ES http://www.videoarts.com/images/products/IDEA.jpg
    The aim
    To stimulate creativity as a tool for enhancing an organisation's success.
    About the programme
    Anyone who needs to challenge the way they think will benefit from this visually stimulating and highly entertaining resource, which is the title programme of the Ideas into action series. Based upon the work of Mark Brown of Innovation Centre Euro... (read more)
    GBP799
  10. If looks could kill English title: If looks could kill The power of behaviour http://www.videoarts.com/product/BEH10/If-looks-could-kill?ver=ES http://www.videoarts.com/images/products/BEH10.jpg
    The aim
    To ensure customer-facing staff learn how their behaviour can be used to improve customers' attitudes, and create new sales opportunities.
    About the programme
    How people behave when dealing with customers or colleagues can determine the success or failure of each interaction. In this spoof detective case, a customer is driven to distraction by the careless b... (read more)
    GBP1,299

  11. Meetings, bloody meetings DUBBED English title: Meetings, bloody meetings Making meetings more productive training video http://www.videoarts.com/product/MBM1/Meetings,-bloody-meetings?ver=ES http://www.videoarts.com/images/products/MBM1.jpg
    The aim
    To enable people to organise and chair meetings that are more effective and more motivating for those who attend.
    About the programme
    Suitable for anyone who might be expected to organise and run meetings, this best-selling programme defines the five disciplines that transform a gathering into a professionally run business meeting. In a nightmarish cour... (read more)
    GBP1,299
  12. More bloody meetings DUBBED English title: More bloody meetings The people side of meetings training video http://www.videoarts.com/product/MBM6/More-bloody-meetings?ver=ES http://www.videoarts.com/images/products/MBM6.jpg
    The aim
    To demonstrate that chairing a meeting is not just about getting the procedures right, but also about getting people to work together.
    About the programme
    An ideal companion to Meetings, bloody meetings, this programme sees a return of the guilty manager, who dreams he is back in court, this time charged with neglecting the human aspect of his... (read more)
    GBP1,299
  13. Performance matters: the importance of praise English title: Performance matters: the importance of praise Improving staff performance training video http://www.videoarts.com/product/PERM1/Performance-matters:-the-importance-of-praise?ver=ES http://www.videoarts.com/images/products/PERM1.jpg
    The aim
    To ensure that managers understand how to use praise within their team so that employees understand that their efforts are appreciated.
    About the programme
    Not feeling appreciated is top of the list of reasons that people give for wanting to leave their jobs. This programme demonstrates that praising is not a natural gift but a learnable skill and shows the... (read more)
    GBP1,299
  14. Performance review: Every manager's nightmare English title: Performance review: Every manager's nightmare A new approach to appraisals video http://www.videoarts.com/product/INT12/Performance-review:-Every-managers-nightmare?ver=ES http://www.videoarts.com/images/products/performance_review_web.jpg
    The aim
    To change the way every person in your organisation approaches appraisals.
    About the programme
    Every organisation has a different kind of performance review system. Even so, the reaction to reviews is often the same - one of horror. Performance review sets out to encourage individuals to think about reviews in a new, more positive way. In t... (read more)
    GBP1,299
  15. So you want to be a success at selling? Part 1: Preparation DUBBED English title: So you want to be a success at selling? Part 1: Preparation Part 1: Preparation http://www.videoarts.com/product/SEL1/So-you-want-to-be-a-success-at-selling-Part-1:-Preparation?ver=ES http://www.videoarts.com/images/products/SEL1.JPG
    The aim
    To give all sales staff a solid grounding in core sales skills.
    About the programme
    This classic series is ideal for new sales recruits or as a refresher for experienced members of the sales team. Four separate programmes cover all facets of making a successful sale:... (read more)

  16. So you want to be a success at selling? Part 2: Presentation DUBBED English title: So you want to be a success at selling? Part 2: Presentation Part 2: Presentation http://www.videoarts.com/product/SEL2/So-you-want-to-be-a-success-at-selling-Part-2:-Presentation?ver=ES http://www.videoarts.com/images/products/SEL2.JPG
    The aim
    To give all sales staff a solid grounding in core sales skills.
    About the programme
    This classic series is ideal for new sales recruits or as a refresher for experienced members of the sales team. Four separate programmes cover all facets of making a successful sale:... (read more)
  17. So you want to be a success at selling? Part 3: Difficult customers English title: So you want to be a success at selling? Part 3: Difficult customers Part 3: Difficult customers training video http://www.videoarts.com/product/SEL3/So-you-want-to-be-a-success-at-selling-Part-3:-Difficult-customers?ver=ES http://www.videoarts.com/images/products/SEL3.JPG
    The aim
    To give all sales staff a solid grounding in core sales skills.
    About the programme
    This classic series is ideal for new sales recruits or as a refresher for experienced members of the sales team. Four separate programmes cover all facets of making a successful sale:... (read more)
  18. So you want to be a success at selling? Part 4: Closing the sale English title: So you want to be a success at selling? Part 4: Closing the sale Part 4: Closing the sale http://www.videoarts.com/product/SEL4/So-you-want-to-be-a-success-at-selling-Part-4:-Closing-the-sale?ver=ES http://www.videoarts.com/images/products/SEL4.JPG
    The aim
    To give all sales staff a solid grounding in core sales skills.
    About the programme
    This classic series is ideal for new sales recruits or as a refresher for experienced members of the sales team. Four separate programmes cover all facets of making a successful sale:... (read more)
  19. Telephone behaviour SUBTITLED English title: Telephone behaviour The rules of effective communication http://www.videoarts.com/product/BEH9/Telephone-behaviour?ver=ES http://www.videoarts.com/images/products/BEH9.jpg
    The aim
    To give all staff members the skills to use the telephone effectively in a business context.
    About the programme
    The telephone is at the heart of business communication. But because people use the phone so much at home, they assume they have the skills to use it at work. This is not the case, and good business telephone skills have to be learned. This engaging, amus... (read more)
    GBP1,299
  20. The unorganised manager: part 1 English title: The unorganised manager: part 1 Damnation http://www.videoarts.com/product/TDEL5/The-unorganised-manager:-part-1?ver=ES http://www.videoarts.com/images/products/TDEL5.jpg
    The aim
    To show managers the importance of adopting essential time-management and delegation skills.
    About the programme
    The unorganised manager series comes in three parts. Parts 1 and 2 work together in showing that, no matter how efficient managers may think they are, they cannot be fully effective until they learn how to manage their time. In this... (read more)
    GBP1,299

  21. The unorganised manager: part 2 English title: The unorganised manager: part 2 Salvation http://www.videoarts.com/product/TDEL6/The-unorganised-manager:-part-2?ver=ES http://www.videoarts.com/images/products/TDEL6.jpg
    The aim
    To show managers the importance of adopting essential time-management and delegation skills.
    About the programme
    The unorganised manager series comes in three parts. Parts 1 and 2 work together in showing that, no matter how efficient managers may think they are, they cannot be fully effective until they learn how to manage their time. Part 2 c... (read more)
    GBP1,299
  22. The unorganised manager: part 3 English title: The unorganised manager: part 3 Divine intervention http://www.videoarts.com/product/TDEL7/The-unorganised-manager:-part-3?ver=ES http://www.videoarts.com/images/products/TDEL7.jpg
    The aim
    To show managers the importance of organising their teams.
    About the programme
    This programme, which continues the story from Parts 1 and 2 of the series, but which can also be used as a stand-alone resource, shows how effective managers should take time to focus on their teams. The now organised manager is called to St Peter, this time following an ann... (read more)
    GBP1,299
  23. The unorganised salesperson: valuing your customers DUBBED English title: The unorganised salesperson valuing your customers Part 1: Valuing your customers http://www.videoarts.com/product/TUS1/The-unorganised-salesperson:-valuing-your-customers?ver=ES http://www.videoarts.com/images/products/TUS1.jpg
    The aim
    To conduct business in an organised, professional and profitable manner.
    About the programme
    sThis entertaining two-part programme uses true-to-life examples to brilliantly illustrate how easy it is to be busy without being productiveIn Part 1, Valuing your customers, a 'Flash-Harry' salesman takes every opportunity to show off his expertise. He's a... (read more)
    GBP899
  24. The unorganised salesperson: valuing yourself DUBBED English title: The unorganised salesperson: valuing yourself Part 2: Valuing yourself http://www.videoarts.com/product/TUS2/The-unorganised-salesperson:-valuing-yourself?ver=ES http://www.videoarts.com/images/products/TUS2.jpg
    The aim
    To conduct business in an organised, professional and profitable manner.
    About the programme
    sThis entertaining two-part programme uses true-to-life examples to brilliantly illustrate how easy it is to be busy without being productiveFor information on Part 1: ... (read more)
    GBP899
  25. Who sold you this, then? English title: Who sold you this, then? Effective after-sales service training video http://www.videoarts.com/product/MIP5/Who-sold-you-this,-then?ver=ES http://www.videoarts.com/images/products/MIP5.jpg
    The aim
    To help service staff appreciate the skills required to satisfy customers and represent the business in a professional light.The effective after-sales service video Charlie, a service repair man, is called out to a number of typical service scenarios, but on each occasion he manages to criticise everything that's important to his business - the products he s... (read more)
    GBP1,299