International / Spanish
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Bestsellers:
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30 ways to make more time SUBTITLED English title: 30 ways to make more time Managing your time effectively http://www.videoarts.com/product/30WAYS/30-ways-to-make-more-time?ver=ES http://www.videoarts.com/images/products/30WAYS.jpgGOLD award winner WorldMediaFestival 2009 Training and Coaching Today has reviewed this resource. Read the reviewGBP1,299
The aim
... (read more) -
A world of difference SUBTITLED English title: A world of difference Working successfully across cultures http://www.videoarts.com/product/WORLD2/A-world-of-difference?ver=ES http://www.videoarts.com/images/products/WORLD2.JPGGBP1,199
The aim
To show how to overcome challenges and maximise productivity when managing a multicultural team.About the programme
Working internationally is difficult and demands special skills to ensure success. Many highly effective managers and professionals often under-perform when working with people from different cultural backgrounds, who do not share the same values and... (read more) -
The balance sheet barrier DUBBED English title: The balance sheet barrier The basics of business finance http://www.videoarts.com/product/FIN7/The-balance-sheet-barrier?ver=ES http://www.videoarts.com/images/products/FIN7.jpgGBP1,299
The aim
To enable managers to appreciate how key financial statements are calculated and how they are used.About the programme
The light-hearted approach of this world-famous programme helps take the fear out of financial documents and complex concepts and, although accounts might never become a manager's favourite topic, it does at least make them understandable.... (read more) -
Behavioural interviewing SUBTITLED English title: Behavioural interviewing Taking the guesswork out of recruitment http://www.videoarts.com/product/INT13/Behavioural-interviewing?ver=ES http://www.videoarts.com/images/products/INT13.jpgTraining and Coaching Today has reviewed this resource. Read the reviewGBP1,299
The aim
To use the concept of 'behavioural interviewing' to predict the future... (read more) -
Demanding customers English title: Demanding customers Customer care made PERFECT http://www.videoarts.com/product/CRIP5/Demanding-customers?ver=ES http://www.videoarts.com/images/products/CRIP5.jpgGBP1,299
The aim
Learn how to satisfy even the most demanding customers.About the programme
This entertaining and amusing programme demonstrates the techniques for making demanding customers satisfied. Four realistic scenarios draw on the everyday experiences of front-line staff and the different characters they face up to: Mr Snappy, Mrs Picky, Mr Yappy and Ms Flash. This... (read more) -
The dreaded appraisal English title: The dreaded appraisal Both sides of the appraisal interview http://www.videoarts.com/product/INT7/The-dreaded-appraisal?ver=ES http://www.videoarts.com/images/products/INT7.jpgGBP1,299
The aim
To ensure managers conduct positive appraisals that focus on staff motivation and business effectiveness.About the programme
This best-selling learning resource illustrates the techniques required for effective appraisal interviewing. It starts by introducing three common interviewee styles that are difficult for managers to deal with. ... (read more) -
FISH! English title: FISH! Put energy, passion and a positive attitude in the workplace http://www.videoarts.com/product/FISH/FISH!?ver=ES http://www.videoarts.com/images/products/FISH.jpgVisit the Fresh FISH! microsite for more on all our FISH! resources including streaming, FISH! Live Learning and merchandise. What do our customers think about FISH!? See their stories. Are you a training consultant? Find out about becom... (read more)GBP799
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How am I doing? English title: How am I doing? The perfect appraisal interview http://www.videoarts.com/product/INT10/How-am-I-doing?ver=ES http://www.videoarts.com/images/products/INT10.jpgTraining video available in Chinese, Cantonese and Mandarin. Dubbed and subtitled versions.GBP1,299
The aim
To show managers how to understand and address the needs of their staff.About the programme
Appraisal interviews offer managers a golden opportunity to identify problems and opportunities, motivate staff and improve performance. But beware! The mishandling of such in... (read more) -
Ideas into action English title: Ideas into action Stimulating creativity for success http://www.videoarts.com/product/IDEA/Ideas-into-action?ver=ES http://www.videoarts.com/images/products/IDEA.jpgGBP799
The aim
To stimulate creativity as a tool for enhancing an organisation's success.About the programme
Anyone who needs to challenge the way they think will benefit from this visually stimulating and highly entertaining resource, which is the title programme of the Ideas into action series. Based upon the work of Mark Brown of Innovation Centre Euro... (read more) -
If looks could kill English title: If looks could kill The power of behaviour http://www.videoarts.com/product/BEH10/If-looks-could-kill?ver=ES http://www.videoarts.com/images/products/BEH10.jpgGBP1,299
The aim
To ensure customer-facing staff learn how their behaviour can be used to improve customers' attitudes, and create new sales opportunities.About the programme
How people behave when dealing with customers or colleagues can determine the success or failure of each interaction. In this spoof detective case, a customer is driven to distraction by the careless b... (read more) -
Jamie's Kitchen: fifteen lessons on leadership SUBTITLED English title: Jamie's Kitchen: fifteen lessons on leadership Leadership is an activity, not a position http://www.videoarts.com/product/JKL/Jamies-Kitchen:-fifteen-lessons-on-leadership?ver=ES http://www.videoarts.com/images/products/JKL.jpgGBP1,099
The aim
To show how to become a better leader.About the programme
'I've gone from being the boy next door to being the bloke with the weight of the world on his shoulders.' (Jamie Oliver) Jamie Oliver's passion and vision transformed a bunch of unemployed kids into an efficient, organised team, capable of running a first-class London restaurant, F... (read more) -
Jamie's Kitchen: fifteen lessons on teamwork SUBTITLED English title: Jamie's Kitchen: fifteen lessons on teamwork The four stages of team development http://www.videoarts.com/product/JKT/Jamies-Kitchen:-fifteen-lessons-on-teamwork?ver=ES http://www.videoarts.com/images/products/JKT.jpgGBP1,099
The aim
To show how to become a better team.About the programme
“For me tonight was a very powerful night really. Because there was no one to catch them, they concentrated so hard. I think today they came together really well as a team." (Jamie Oliver) Jamie Oliver's passion and vision transformed a bunch of unemployed kids into an efficient, organis... (read more) -
Meetings, bloody meetings DUBBED English title: Meetings, bloody meetings Making meetings more productive http://www.videoarts.com/product/MBM1/Meetings,-bloody-meetings?ver=ES http://www.videoarts.com/images/products/MBM1.jpgGBP1,299
The aim
To enable people to organise and chair meetings that are more effective and more motivating for those who attend.About the programme
Suitable for anyone who might be expected to organise and run meetings, this best-selling programme defines the five disciplines that transform a gathering into a professionally run business meeting. In a nightmarish cour... (read more) -
More bloody meetings DUBBED English title: More bloody meetings The people side of meetings http://www.videoarts.com/product/MBM6/More-bloody-meetings?ver=ES http://www.videoarts.com/images/products/MBM6.jpgGBP1,299
The aim
To demonstrate that chairing a meeting is not just about getting the procedures right, but also about getting people to work together.About the programme
An ideal companion to Meetings, bloody meetings, this programme sees a return of the guilty manager, who dreams he is back in court, this time charged with neglecting the human aspect of his... (read more) -
Performance matters: the importance of praise English title: Performance matters: the importance of praise Improving staff performance http://www.videoarts.com/product/PERM1/Performance-matters:-the-importance-of-praise?ver=ES http://www.videoarts.com/images/products/PERM1.jpgGBP1,299
The aim
To ensure that managers understand how to use praise within their team so that employees understand that their efforts are appreciated.About the programme
Not feeling appreciated is top of the list of reasons that people give for wanting to leave their jobs. This programme demonstrates that praising is not a natural gift but a learnable skill and shows the... (read more) -
Performance review English title: Performance review A new approach to appraisals http://www.videoarts.com/product/INT12/Performance-review?ver=ES http://www.videoarts.com/images/products/INT12.jpgGBP1,299
The aim
To change the way every person in your organisation approaches appraisals.About the programme
Every organisation has a different kind of performance review system. Even so, the reaction to reviews is often the same - one of horror. Performance review sets out to encourage individuals to think about reviews in a new, more positive way. In two distinc... (read more) -
Telephone behaviour SUBTITLED English title: Telephone behaviour The rules of effective communication http://www.videoarts.com/product/BEH9/Telephone-behaviour?ver=ES http://www.videoarts.com/images/products/BEH9.jpgGBP1,299
The aim
To give all staff members the skills to use the telephone effectively in a business context.About the programme
The telephone is at the heart of business communication. But because people use the phone so much at home, they assume they have the skills to use it at work. This is not the case, and good business telephone skills have to be learned. This engaging, amus... (read more) -
The unorganised manager: part 1 English title: The unorganised manager: part 1 Damnation http://www.videoarts.com/product/TDEL5/The-unorganised-manager:-part-1?ver=ES http://www.videoarts.com/images/products/TDEL5.jpgGBP1,299
The aim
To show managers the importance of adopting essential time-management and delegation skills.About the programme
The unorganised manager series comes in three parts. Parts 1 and 2 work together in showing that, no matter how efficient managers may think they are, they cannot be fully effective until they learn how to manage their time. In this... (read more) -
The unorganised manager: part 2 English title: The unorganised manager: part 2 Salvation http://www.videoarts.com/product/TDEL6/The-unorganised-manager:-part-2?ver=ES http://www.videoarts.com/images/products/TDEL6.jpgGBP1,299
The aim
To show managers the importance of adopting essential time-management and delegation skills.About the programme
The unorganised manager series comes in three parts. Parts 1 and 2 work together in showing that, no matter how efficient managers may think they are, they cannot be fully effective until they learn how to manage their time. Part 2 c... (read more) -
The unorganised manager: part 3 English title: The unorganised manager: part 3 Divine intervention http://www.videoarts.com/product/TDEL7/The-unorganised-manager:-part-3?ver=ES http://www.videoarts.com/images/products/TDEL7.jpgGBP1,299
The aim
To show organised managers the importance of organising their teams.About the programme
This programme, which continues the story from Parts 1 and 2 of the series, but which can also be used as a stand-alone resource, shows how effective managers should take time to focus on their teams. The now organised manager is called to St Peter, this time follow... (read more) -
Who sold you this, then? English title: Who sold you this, then? Effective after-sales service http://www.videoarts.com/product/MIP5/Who-sold-you-this,-then?ver=ES http://www.videoarts.com/images/products/MIP5.jpgGBP1,299
The aim
To help service staff appreciate the skills required to satisfy customers and represent the business in a professional light.About the programme
Charlie, a service repair man, is called out to a number of typical service scenarios, but on each occasion he manages to criticise everything that's important to his business - the products he services, his customer, th... (read more)
