Categories / Performance management and review

The aim

To ensure that appraiser and appraisee take equal responsibility for getting the most out of their meeting.

About the programme

It is essential that the manager conducting an appraisal, and the staff member being appraised, both understand the value and objectives of an appraisal interview for it to be worthwhile. Suitable for a stand-alone appraisal c... (read more)

The aim

To ensure managers inform and involve their teams in order to improve motivation and productivity.

About the programme

Research shows that the two most common complaints in organisations worldwide are 'nobody ever tells us' and 'nobody ever asks us'. The best of motives consists of two programmes which tackle each of these issues. In No on... (read more)

The aim

To ensure managers inform and involve their teams in order to improve motivation and productivity.

About the programme

Research shows that the two most common complaints in organisations worldwide are 'nobody ever tells us' and 'nobody ever asks us'. The best of motives consists of two programmes which tackle each of these issues. ... (read more)

About the programme

Young job seekers will smile at the 12 classic mistakes made by Tasha, Kirra and Charlotte. See how they overcome their lack of experience and turn their interview performances into success by showing enthusiasm and initiative. Part of the Job interview sucess seriesProgramme includes ... (read more)

About the programme

This collection of small humorous ice breakers focus on key business issues or skills and the mishaps and mayhem that can occur when things go wrong. The complete Hell! Series Bosses from hell! Colleagues from hell! Communicators from hell! Customers services from hell! Customers from hell! Employees... (read more)

The aim

To learn to set and achieve all your goals.

About the programme

The story of Lance Armstrong's recovery from cancer and subsequent multiple victories in the Tour de France is known worldwide. Now, you can use Lance's story to motivate and inspire your employees to face challen... (read more)

About the programme

Tasha, Dustin, Charlotte and Sally are put to the test when they are each confronted by an unexpected role play scenario as part of their interview. Learn how to do well even in challenging situations, and even if you have never before been to an interview. Sally's coaching session gives excellent advice for first time interviewees. Part of the Job intervi... (read more)

The aim

To ensure managers conduct positive appraisals that focus on staff motivation and business effectiveness.

About the programme

This best-selling learning resource illustrates the techniques required for effective appraisal interviewing. It starts by introducing three common interviewee styles that are difficult for managers to deal with. ... (read more)

Imagine you or your employees have already taken a training course (instructor-led or an interactive self-study course) but then you need to refresh yourself on key lessons when you're about to put those skills into practice. That's the purpose of The Essentials: Just-in-time reminders for managers. They provide all the information you need, with short video reminders to reinforce... (read more)

About the programme

Imagine you or your employees have already taken a training course (instructor-led or an interactive self-study course) but then you need to refresh yourself on key lessons when you're about to put those skills into practice. That's the purpose of The Essentials: Just-in-time reminders for managers.They provide all the information you need, with... (read more)

The aim

To use praise and constructive criticism to achieve better performance.

About the programme

Using feedback is a skill central to the success of any team and its leader. Everybody needs recognition for what they are doing well and guidance when they could be doing better. The main programme and course guide give clear examples and guidelines on how to give fe... (read more)

The aim

To help you develop commitment to peak performance, both within individuals and throughout teams.

About the programme

In just 3 minutes this stimulating programme will teach individuals in your organisation the five key lessons about being a team player and winning as a team. Its dramatic footage of geese, flying in formation, provides an insight into how to e... (read more)

About the programme

An animated series developed by psychologist Eve Ash to help people get motivated. Learn how to create a positive mindset for work and improve your productivity and service attitudes. Find out about the Negative Land of W, the negative mood monster and negative scripts and how they keep you stuck. Learn how to use positive scripts to motivate yourself, achie... (read more)

The aim

To encourage everyone to look at challenges from a new perspective.

About the programme

If meetings and training sessions are an essential part of your organisation, you know the importance of getting off to a good start. If your goal is to get everyone to contribute, this quirky 10 minute programme is the way to achieve it. It will challenge any audience to think r... (read more)

The aim

To learn a more emotionally competent approach to delivering feedback.

About the programme

Giving feedback is something we do day-in, day-out, with our teams and with our peers. It may be informal coaching; it may be a formal performance review. We may even give feedback unconsciously through our body language and other signals. But however we communicate it, feed... (read more)

The aim

To equip people with the skills to handle difficult situations when giving feedback.

About the programme

Giving feedback is something we do day-in, day-out, with our teams and with our peers. It may be informal coaching; it may be a formal performance review. However we communicate it, giving feedback constructively is a skill central to the success of any team and... (read more)

About the programme

Five very different applicants are thrown into a group interview in an assessment centre with on the spot performance challenges. Hear the panel of five assessors compare the performances of Mat, Anna, Sally, Stu and Dustin. Learn more about what to expect and how to present. Part of the Job interview success series.Programme includes... (read more)

The aim

To increase profits, productivity and your own prosperity by 'turning on' your people.

About the programme

The video version of Ken Blanchard and Sheldon Bowles' best-selling book brings the compelling story of Gung ho! to life. It is a practical management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. ... (read more)

Training video available in Chinese, Cantonese and Mandarin. Dubbed and subtitled versions.

The aim

To show managers how to understand and address the needs of their staff.

About the programme

Appraisal interviews offer managers a golden opportunity to identify problems and opportunities, motivate staff and improve performance. But beware! The mishandling of such in... (read more)

The aim

To show managers how to maintain the long-term performance of their people by applying necessary discipline.

About the programme

This programme shows managers and team leaders just how badly a discipline interview can be handled by introducing three managerial styles that need improvement. Ethelred the Unready treats the discipline interview as a ritual reb... (read more)

About the programme

A practical and comprehensive library resource for schools, institutes, universities and job centres. This dynamic new series uses a variety of case studies and examples, with excellent advice and practical information to help ensure success at a wide range of interviews.A must for everyone wanting to succeed at job interviews, especially young people and th... (read more)

About the programme

Young job seeker with no experience, unemployed or wanting a better job? Find out what to expect like question types, panels, role plays, work tests and even group challenges. Part of the Job interview success series.Programme includes DVD 12 mins PDF workbook on discInformation Seven Dimensions 2008... (read more)

The aim

To show the value of embracing and preparing for change.

About the programme

In this thought-provoking meeting starter or ender on change, the legendary Indian-Pacific train journey illustrates that although we are limited to seeing only a small distance in front of us, which is constantly changing, we need to have made a plan to get to where we are going even t... (read more)

About the programme

This programme investigates leadership traits and explores strategies for enhancing leadership potential.  Learners are encouraged to reflect on their own behaviour and to consider personal development pathways. Leadership in action is suitable for decision makers, managers and team leaders and those aspiring to leadership roles.... (read more)

About the programme

This is not your average training film, but then Tom Peters is not your average management expert! This is Tom Peters with his in-your-face, thought provoking, call to arms for all businesses to “get back to basics” or perish! This is Tom telling stories and reminding managers and employees to get out from behind their desks and stop the status quo. ... (read more)

About the programme

The Little Big Things: Leadership DVD in the new Tom Peters training program is an invaluable asset for all levels of your management team. Tom attacks the issues of promotions, employee reviews, communication, teamwork, and setting milestones through his insight and candid conversations that are aimed directly at the viewers. Do you w... (read more)

The aim

To increase awareness of the emotional impact of your behaviour in stressful situations.

About the programme

With its positive, practical messages, this engaging programme will appeal to people who know how to be good managers but who might also appreciate some down-to-earth advice at a time when mounting pressures can blur priorities. Managers are constantl... (read more)

The aim

To show managers how to get staff to perform well on a day-by-day basis, not just following an appraisal.

About the programme

To many managers, managing performance means holding an annual appraisal and little else. In today's modern and highly pressurised workplace, it is all too easy for a manager to forget that their primary responsibility is to get the best out... (read more)

About the programme

Part of the Workplace Excellence Series of documentary case studies. Meet the managers and staff who provide powerful insights and strategies for business success and staff satisfaction. Find out how these organisations achieve workplace excellence.Find out why some people love coming to work and doing their best: Energize with breakfast... (read more)

The aim

To ensure managers are able to keep individuals target-focused, stimulated and doing their best.

About the programme

This programme, suitable for anyone with staff responsibilities, shows how motivation can be used to improve performance within an organisation. It is a realistic drama that uses the useful and memorable mnemonic SPUR â€�“ individuals' work mu... (read more)

About the programme

The award winning Muppet Meeting Films are the ideal way to give meetings, conferences and training sessions a lighthearted lift. The Muppet Meetings: Management themes and corporate satire library Includes the Half minute manager, Great moments in business history and Think big... (read more)

About the programme

The award winning Muppet Meeting Films are the ideal way to give meetings, conferences and training sessions a lighthearted lift. There are 42 different Muppet Meeting clips available and each lasting up to four minutes.The Muppet Meetings: Sales and the customer service library Includes the award winning Sell, S... (read more)

About the programme

Ben demonstrates the importance of confidence and persistence. After missing the closing date for an office administration job, Ben calls and convinces the manager to interview him. His persistence pays off and he presents extremely well, demonstrating a range of excellent skills. Part of the Job interview success series.Programme includes... (read more)

The aim

To teach managers how to help team members improve their performance without the drama, pain and conflict often associated with performance issues.

About the programme

If you're a manager, dealing with poor performance can be your most dreaded task. Confronting team members about correcting or improving their performance is often intimidating, stressful and filled... (read more)

The aim

To give managers the coaching skills they need to guide and encourage their people towards greater performance.

About the programme

Effective coaching helps people to progress and contribute more fully to the business objectives and ensures that individuals get the one-to-one guidance they need to perform to the best of their ability. Coaching is vital, but... (read more)

The aim

To encourage mutual respect within the workplace.

About the programme

This is a visually engaging four-minute launching point to any session on leadership, management training, interviewing, performance appraisals, supervisory training. The programme was originally inspired seven years ago by a mere three lines from a poem, and was more recently... (read more)

The aim

To ensure that managers understand how to use praise within their team so that employees understand that their efforts are appreciated.

About the programme

Not feeling appreciated is top of the list of reasons that people give for wanting to leave their jobs. This programme demonstrates that praising is not a natural gift but a learnable skill and shows the... (read more)

The aim

To enable managers to employ constructive criticism in the right way.

About the programme

Nobody enjoys being criticised, and few managers relish the prospect of criticising their people - yet it has to be done. Everyone makes mistakes, but no-one should be allowed to go on making the same mistake - and people shouldn't have to wait until an appraisal to discover th... (read more)

The aim

To change the way every person in your organisation approaches appraisals.

About the programme

Every organisation has a different kind of performance review system. Even so, the reaction to reviews is often the same - one of horror. Performance review sets out to encourage individuals to think about reviews in a new, more positive way. In two distinc... (read more)

About the programme

Anne and Kim are very different culturally and in their work styles. Kim is annoyed by Anne's attitude, insensitive comments and fashion clothes. Anne, who is new, feels that Kim does not fit in well, and is frustrated by her messy desk and personal hygiene issues. Their relationship is spinning out of control. Anne takes the lead and sets up an open discussion wher... (read more)

The aim

To teach managers the five-step process for conducting an employee performance improvement discussion.

About the programme

Positive Performance Coaching is achievable when supervisors and managers have the right training and this practical programme teaches a simple, yet highly effective, five-step process for correcting negative performance. 1) Ide... (read more)

About the programme

Learn some strategies for developing a positive attitude for interviews. Use positive scripts to build confidence and overcome anxiety. See the benefit of coaching and find out how dressing for success and using positive body language will always give you an edge. Part of the Job interview success series.Programme includes DVD 12 m... (read more)

The aim

To outline a variety of skills and techniques that can be used to deal with difficult situations when receiving feedback.

About the programme

Not everyone is skilled at giving feedback. This places a greater emphasis on the "seeker" to handle the "giver" in a way that will give the "seeker" what he or she needs. In other words, people... (read more)

About the programme

Part of the Workplace Excellence Series of documentary case studies. Meet the managers and staff who provide powerful insights and strategies for business success and staff satisfaction. Find out how these organisations achieve workplace excellence. Motivate people, develop skills and improve work performance: Give immediate recogni... (read more)

About the progamme Job interviews are based on a wide range of questions. Learn how to give winning responses and create an opportunity to weave in your strengths and sell yourself. Hear some good answers to difficult questions, including behavioural based scenario questions. Part of the Job interview success series... (read more)

The aim

To adopt the spirit of the dolphin to improve your work and home life.

About the programme

The word ‘spirit’ conjures up many images... think of it as a fundamental emotional and activating principle that determines a person’s character. Then you'll understand The Spirit of the Dolphin. The dolphin is an animal of grace and joy. Its c... (read more)

About the programme

Three experienced applicants apply for different jobs in the same company - all being interviewed by one HR manager, and all doing very well. Erin goes for a reception job, Sofia is interviewed for a Property Manager's job and Simon wants the job of Senior Sales Agent. Part of the Job interview success series... (read more)

The aim

To enable managers to improve the performance of their teams by setting achievable targets and goals.

About the programme

This engaging drama clearly explains how managers and team leaders can set and apply targets for staff to achieve in order to improve their performance. The targets must be specific, measurable, agreed, realistic and timed. Managers w... (read more)

About the programme

Part of the Workplace Excellence Series of documentary case studies. Meet the managers and staff who provide powerful insights and strategies for business success and staff satisfaction. Find out how these organisations achieve workplace excellence. Discover how healthy people with work/life balance will be happier and more productiveFeel the be... (read more)

The aim

To show how a technique used by the whale trainers of SeaWorld can increase employees’ effectiveness at work.

About the programme

This training experience consists of two programmes: Whale done! and Whale done! in action. Whale done! addresses the question, "Why does this approach work?".... (read more)

The aim

To give managers the leadership skills to enable their employees to work more effectively as part of a team.

About the programme

There are three steps managers should take to inspire their teams: give them confidence in the value of their job, value as individuals and value as part of the team. Being in charge doesn't mean having all the answers, but means invol... (read more)

The aim

To inspire people to think positively and help them achieve virtually any goal.

About the programme

The story of Lance Armstrong's recovery from cancer and subsequent multiple victories in the Tour de France is known worldwide. Now, you can use Lance's story to motivate and inspire your employees to face challenges, overcome obstacles and achieve new heights of suc... (read more)

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The aim

To give managers the skills and confidence to deal with problems that c... (read more)