Categories / Sales and negotiation
The sales teams that are staying ahead are those ones that haven’t panicked and reverted to hard selling and heavy discounting. Help to refresh your sales team with our programmes on core sales skills, negotiation and influencing.
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A widow's story The importance of life insurance training video http://www.videoarts.com/product/WID1/A-widows-story http://www.videoarts.com/images/products/WID1.jpg
The aim
How life assurance protection is vital for every family.About the programme
This powerfully emotive story is motivating for the sales team and gives agents and brokers a platform for discussion with prospective clients. It's suitable for a wide variety of audiences from staff to clients, and provides a great introduction for newcomers to the industry. It als... (read more)GBP1,199NOW GBP649 -
Agreed! Getting others to see things your way http://www.videoarts.com/product/AGREE/Agreed! http://www.videoarts.com/images/products/AGREE.TIF
The aim
To encourage people to achieve results through co-operation and influencing people.About the programme
No matter how important a new plan or idea is to you, there will always be somebody who disagrees. It's vital that you find a way to work together. This engaging drama sets out the process for working towards a win-win result, concentrating on is... (read more)GBP1,199NOW GBP649 -
The Apprentice: case studies on sales and negotiation Illustrates the key principles of selling http://www.videoarts.com/product/APPSALES/The-Apprentice:-case-studies-on-sales-and-negotiation http://www.videoarts.com/images/products/APPSALES.jpgGBP799
The aim
To illustrate the key principles of selling using real-life examples.About the programme
The Apprentice: the training series is a three-part series of programmes based on BBC's The Apprentice, which offers an entertaining way to develop skills in sales, negotiation, teamwork, team leadership and project management that individuals remember... (read more) -
The art of selling Bestseller video Sales with service training video http://www.videoarts.com/product/ARTSELL1/The-art-of-selling http://www.videoarts.com/images/products/ARTSELL1.jpgGBP1,299
The aim
of the sales training video To ensure staff who deal with customers learn the key skills, techniques and behaviours of selling.About the core selling skills programme The best thing about dealing with a good sales person is you don't feel like you're being sold to. As far as you're concerned you're just receiving good service. This programme is... (read more) -
Ask for the order http://www.videoarts.com/product/ORDER1/Ask-for-the-order http://www.videoarts.com/images/products/ORDER1.jpgGBP799
The aim
To help sales people close a deal.About the programme
Do you remember the old parable: 'Give them a fish and they'll eat for a day, teach them how to fish and they'll eat for a lifetime.' Well, closing the sale is the same thing. Teach them (your salespeople) the skill of how to improve their closing of sales and you give them... (read more) -
Boomerang The Reciprocity Urge http://www.videoarts.com/product/SDBOOM/Boomerang http://www.videoarts.com/images/products/SDBOOM.jpgGBP449
The aim
To learn how to use the ‘reciprocity urge’ to create happy customers and cooperative teams.About the programme
How can we defuse a difficult customer’s anger and turn their attitude around? What will make others listen to us? How can we positively influence members of our team? The answer to these questions lies in understanding the reciproc... (read more) -
Call to order Converting telephone enquiries into sales training video http://www.videoarts.com/product/TP5/Call-to-order http://www.videoarts.com/images/products/TP5.jpg
The aim
To teach staff how to make a sale over the telephone by remembering a few simple steps.About the programme
A poor telephone technique doesn't just create a bad impression, it loses business. Missed opportunities can result from sloppy behaviour, an over-familiar approach and a less-than-professional attitude. In this humorous drama, a Jack-the-lad t... (read more)GBP1,199NOW GBP649 -
The complete Hell series Meeting icebreakers http://www.videoarts.com/product/HELLALL/The-complete-Hell-series http://www.videoarts.com/images/products/HELLALL.jpgGBP699
About the programme
This collection of small humorous ice breakers focus on key business issues or skills and the mishaps and mayhem that can occur when things go wrong. The complete Hell! Series Bosses from hell! Colleagues from hell! Communicators from hell! Customers services from hell! Customers from hell! Employees... (read more) -
The complete Howlers series Meeting icebreakers http://www.videoarts.com/product/HOWLALL/The-complete-Howlers-series http://www.videoarts.com/images/products/HOWLALL.jpgThis collection of small humorous ice breakers focus on key business issues or skills and the mishaps and mayhem that can occur when things go wrong. The complete howlers series Body language howlers Interpersonal howlers Listening howlers Meeting howlers Office howlers ... (read more)GBP699
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The complete telesales training kit Mastering the art of selling by phone http://www.videoarts.com/product/CTELE/The-complete-telesales-training-kit http://www.videoarts.com/images/products/CTELE.jpg
The aim
To equip telesales staff with all the skills they need to do better business.About the programme
Whether it's training a completely new telesales team, a refresher course for existing staff, or fine-tuning certain aspects of an individual's performance, this course covers it all.From start to finish, every facet of the sales process is tackled. From ma... (read more)GBP2,199NOW GBP1,499 -
Crossing the finishing line Lance Armstrong http://www.videoarts.com/product/LANCE3/Crossing-the-finishing-line http://www.videoarts.com/images/products/LANCE3.jpgGBP399
The aim
To learn to set and achieve all your goals.About the programme
The story of Lance Armstrong's recovery from cancer and subsequent multiple victories in the Tour de France is known worldwide. Now, you can use Lance's story to motivate and inspire your employees to face challen... (read more) -
From 'no' to 'yes' The constructive route to agreement http://www.videoarts.com/product/MBM4/From-no-to-yes http://www.videoarts.com/images/products/MBM4.jpgGBP799
The aim
To give managers the skills of persuasion, vital for running meetings or trying to influence others.About the programme
Persuasion is an art that must be learned if the road to agreement is not to be strewn with acrimony or conflict. It's not about being domineering or dismissive, but following a structured approach that accounts for everybody's needs. By listeni... (read more) -
The geese experience Winning as a team http://www.videoarts.com/product/GEESE1/The-geese-experience http://www.videoarts.com/images/products/GEESE1.jpgGBP449
The aim
To help you develop commitment to peak performance, both within individuals and throughout teams.About the programme
In just 3 minutes this stimulating programme will teach individuals in your organisation the five key lessons about being a team player and winning as a team. Its dramatic footage of geese, flying in formation, provides an insight into how to e... (read more) -
Giraffe How do you put a giraffe into a refrigerator? http://www.videoarts.com/product/GIRAFFE/Giraffe http://www.videoarts.com/images/products/GIRAFFE.jpgGBP499
The aim
To encourage everyone to look at challenges from a new perspective.About the programme
If meetings and training sessions are an essential part of your organisation, you know the importance of getting off to a good start. If your goal is to get everyone to contribute, this quirky 10 minute programme is the way to achieve it. It will challenge any audience to think r... (read more) -
How not to exhibit yourself Staffing an exhibition stand http://www.videoarts.com/product/EXB2/How-not-to-exhibit-yourself http://www.videoarts.com/images/products/EXB2.jpgGBP699
The aim
To teach stand people how to present themselves and their company in a professional and organised manner.About the programme
Even if an exhibition stand is designed to the finest detail, it will not produce the desired results if the people behind the stand don’t know what they are doing. This humorous programme shows how to ensure that all st... (read more) -
It's a deal Win-win negotiation deals http://www.videoarts.com/product/ITSADEAL/Its-a-deal http://www.videoarts.com/images/products/ITSADEAL.jpg
The aim
To teach the techniques required for successful negotiating.About the programme
You need complete confidence, good planning and thorough preparation to negotiate well. Fortunately, these are skills you can acquire and improve. Based on research into effective negotiation techniques, this drama-based programme features a typical negotiation, taking a two... (read more)GBP1,199NOW GBP649 -
The Journey Preparing for change http://www.videoarts.com/product/JOURNEY/The-Journey http://www.videoarts.com/images/products/JOURNEY.jpgGBP499
The aim
To show the value of embracing and preparing for change.About the programme
In this thought-provoking meeting starter or ender on change, the legendary Indian-Pacific train journey illustrates that although we are limited to seeing only a small distance in front of us, which is constantly changing, we need to have made a plan to get to where we are going even t... (read more) -
Leading with persuasion The process of effective persuasion http://www.videoarts.com/product/LWP1/Leading-with-persuasion http://www.videoarts.com/images/products/LWP1.jpgGBP695
The aim
To learn how to use the power of positive persuasion.About the programme
Ever have a great idea but couldn't get anyone to listen? These days success at every level of business depends not only on good ideas, but on the ability to communicate them. Good ideas need somebody to lead them through the process, somebody skilled at persuasion. This insight... (read more) -
Listen The most important communication skill http://www.videoarts.com/product/LISTN/Listen http://www.videoarts.com/images/products/LISTN.jpgGBP499
The aim
To show that good listeners are people who work easily and effectively with others, whatever their role in the organisation.About the programme
This engaging drama tackles the issue of listening, reinforcing that it is a vital and often neglected part of a manager's, salesperson's and specialist's role. The manager who does not listen cannot manage:... (read more) -
The Little Big Things with Tom Peters The Little Big Things: the series http://www.videoarts.com/product/LTBIG/The-Little-Big-Things-with-Tom-Peters http://www.videoarts.com/images/products/LTBIG.JPGGBP899
About the programme
This is not your average training film, but then Tom Peters is not your average management expert! This is Tom Peters with his in-your-face, thought provoking, call to arms for all businesses to “get back to basics” or perish! This is Tom telling stories and reminding managers and employees to get out from behind their desks and stop the status quo. ... (read more) -
The Little Big Things: You http://www.videoarts.com/product/LTBIG5/The-Little-Big-Things:-You http://www.videoarts.com/images/products/LTBIG5.JPGGBP299
About the programme
The Little Big Things: YOU DVD in the new Tom Peters training programme is an essential tool for every employee in your organisation. Tom believes that we should all, as individuals, strive for excellence in each and everything we do. Otherwise… is there any point to getting out of bed in the morning? What does your calendar say about you?... (read more) -
Make a stand The secrets of successful exhibiting http://www.videoarts.com/product/MSTAND/Make-a-stand http://www.videoarts.com/images/products/MSTAND.jpgGBP899
The aim
To teach people the skills and techniques of successful exhibiting.About the programme
This humorous drama covers every aspect of exhibiting, including what to do before, during and after every exhibition. The presenter Jack Dee demonstrates that, by following a few simple principles, every company can multiply the value of every exhibition they participate in.... (read more) -
The Muppet meetings: management themes and corporate satire library Meeting icebreakers http://www.videoarts.com/product/MMFMAN/The-Muppet-meetings:-management-themes-and-corporate-satire-library http://www.videoarts.com/images/products/MMFMAN.jpgGBP499
About the programme
The award winning Muppet Meeting Films are the ideal way to give meetings, conferences and training sessions a lighthearted lift. The Muppet Meetings: Management themes and corporate satire library Includes the Half minute manager, Great moments in business history and Think big... (read more) -
The Muppet meetings: sales and customer service library Meeting icebreakers http://www.videoarts.com/product/MMFSALE/The-Muppet-meetings:-sales-and-customer-service-library http://www.videoarts.com/images/products/MMFSALE.jpgGBP499
About the programme
The award winning Muppet Meeting Films are the ideal way to give meetings, conferences and training sessions a lighthearted lift. There are 42 different Muppet Meeting clips available and each lasting up to four minutes.The Muppet Meetings: Sales and the customer service library Includes the award winning Sell, S... (read more) -
The Muppets: the complete set Meeting icebreakers http://www.videoarts.com/product/MMFALL/The-Muppets:-the-complete-set http://www.videoarts.com/images/products/MMFALL.jpgGBP999
About the programme
The award winning Muppet Meeting Films are the ideal way to give meetings, conferences and training sessions a lighthearted lift. There are 42 different Muppet Meeting clips available and each lasting up to 4 minutes. The Muppets Meeting: The complete set The ultimate collection containing all 42 clips. The DVD is chapterised int... (read more) -
Negotiating: tying the knot A skill for life http://www.videoarts.com/product/NEG3/Negotiating:-tying-the-knot http://www.videoarts.com/images/products/NEG3.jpgGBP1,299
The aim
To give staff at all levels the skills to achieve an equitable outcome to any negotiation.About the programme
Wherever two people get together to do a deal, there's the possibility that at least one will end up feeling cheated, angry or resentful, even though both set out believing that they could achieve a mutually beneficial solution. The programme de... (read more) -
On the receiving end Making call centres more effective training video http://www.videoarts.com/product/TP6/On-the-receiving-end http://www.videoarts.com/images/products/TP6.jpgGBP1,299
The aim
To help call-centre staff answer customer enquiries effectively and professionally.About the programme
Customers who are fatuous, difficult or helpless are every call-centre operator's worst nightmare! However, it often requires more than just a good telephone manner to deal with these types of people: good training is essential. In a fun and friendly way... (read more) -
People Developing Relationships http://www.videoarts.com/product/AKP1/People http://www.videoarts.com/images/products/AKP1.jpgGBP399
The aim
To encourage mutual respect within the workplace.About the programme
This is a visually engaging four-minute launching point to any session on leadership, management training, interviewing, performance appraisals, supervisory training. The programme was originally inspired seven years ago by a mere three lines from a poem, and was more recently... (read more) -
Perspective: a different view Lance Armstrong http://www.videoarts.com/product/LANCE2/Perspective:-a-different-view http://www.videoarts.com/images/products/LANCE2.jpgGBP399
The aim
To give organisations a new perspective when goal-setting and handling change.About the programme
Lance Armstrong has a unique view on success and achievement. He is a five-time Tour de France winner and a cancer survivor. In this meeting opener, you can learn about the valu... (read more) -
Persuade your customers to pay more Value your customers and yourself http://www.videoarts.com/product/TPPYC/Persuade-your-customers-to-pay-more http://www.videoarts.com/images/products/TPPYC.jpgGBP999
The aim
To practically deal with the predatory nature of the competitive and self-generated pressure to discount products.About the programme
Dr Ian Brooks is one of New Zealand's best-known authors on business culture and the impact of service and sales strategies on enterprise success. This insightful training programme shows practical ways to avoid unnecessary di... (read more) -
Persuade, influence and negotiate http://www.videoarts.com/product/PIN/Persuade,-influence-and-negotiate http://www.videoarts.com/images/products/PIN.JPGAbout this programmeThis programme covers persuading, influencing and negotiating skills comprehensively enough to be used on training courses covering just one of these core skills, or on a more general communication skills course. It will equip any employee with the skills needed to get the best possible result out of any situation, and can be applied inside and outside of the workplace... (read more)GBP995
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Sell it to me! Part 1: Preparing the way Essential skills for all salespeople video http://www.videoarts.com/product/SEL5/Sell-it-to-me!-Part-1:-Preparing-the-way http://www.videoarts.com/images/products/SEL5.jpg
The aim
To equip both new and experienced sales staff with the necessary skills to develop and nurture professional and productive customer relationships.About the programme
s Sell it to me! is the best-selling two-part programme on how to build the kind of relationship with customers that will guarantee a sale. Part 1: Preparing the way is a... (read more)GBP1,299NOW GBP649 -
Sell it to me! Part 2: Doing the deal Essential skills for all salespeople video http://www.videoarts.com/product/SEL6/Sell-it-to-me!-Part-2:-Doing-the-deal http://www.videoarts.com/images/products/SEL6.jpg
The aim
To equip both new and experienced sales staff with the necessary skills to develop and nurture professional and productive customer relationships.About the programme
Sell it to me! is the best-selling two-part programme on how to build the kind of relationship with customers that will guarantee a sale. Part 2: Doing the deal is an a... (read more)GBP1,299NOW GBP649 -
So you want to be a success at selling? Part 1: Preparation Bestseller video Part 1: Preparation http://www.videoarts.com/product/SEL1/So-you-want-to-be-a-success-at-selling-Part-1:-Preparation http://www.videoarts.com/images/products/SEL1.JPG
The aim
To give all sales staff a solid grounding in core sales skills.About the programme
This classic series is ideal for new sales recruits or as a refresher for experienced members of the sales team. Four separate programmes cover all facets of making a successful sale:... (read more) -
So you want to be a success at selling? Part 2: Presentation Bestseller video Part 2: Presentation http://www.videoarts.com/product/SEL2/So-you-want-to-be-a-success-at-selling-Part-2:-Presentation http://www.videoarts.com/images/products/SEL2.JPG
The aim
To give all sales staff a solid grounding in core sales skills.About the programme
This classic series is ideal for new sales recruits or as a refresher for experienced members of the sales team. Four separate programmes cover all facets of making a successful sale:... (read more) -
So you want to be a success at selling? Part 3: Difficult customers Bestseller video Part 3: Difficult customers training video http://www.videoarts.com/product/SEL3/So-you-want-to-be-a-success-at-selling-Part-3:-Difficult-customers http://www.videoarts.com/images/products/SEL3.JPG
The aim
To give all sales staff a solid grounding in core sales skills.About the programme
This classic series is ideal for new sales recruits or as a refresher for experienced members of the sales team. Four separate programmes cover all facets of making a successful sale:... (read more) -
So you want to be a success at selling? Part 4: Closing the sale Bestseller video Part 4: Closing the sale http://www.videoarts.com/product/SEL4/So-you-want-to-be-a-success-at-selling-Part-4:-Closing-the-sale http://www.videoarts.com/images/products/SEL4.JPG
The aim
To give all sales staff a solid grounding in core sales skills.About the programme
This classic series is ideal for new sales recruits or as a refresher for experienced members of the sales team. Four separate programmes cover all facets of making a successful sale:... (read more) -
Sold! A guide to consultative selling training video http://www.videoarts.com/product/SOLD/Sold! http://www.videoarts.com/images/products/SOLD.jpg
The aim
To provide step-by-step training in developing customer relationships.About the programme
This three-part series, combining expert advice with drama sequences and fly-on-the-wall style documentary clips, shows real sales situations, including interviews with both the client and the sales person. From the cold call to that first appointment, from asking the right... (read more)GBP1,199NOW GBP649 -
The spirit of the dolphin Learning team lessons directly from the wild video http://www.videoarts.com/product/DOLPHIN/The-spirit-of-the-dolphin http://www.videoarts.com/images/products/DOLPHIN.jpgGBP449
The aim
To adopt the spirit of the dolphin to improve your work and home life.About the programme
The word ‘spirit’ conjures up many images... think of it as a fundamental emotional and activating principle that determines a person’s character. Then you'll understand The Spirit of the Dolphin. The dolphin is an animal of grace and joy. Its c... (read more) -
Supersalesman An introduction to relationship selling video http://www.videoarts.com/product/SUPER1/Supersalesman http://www.videoarts.com/images/products/SUPER1.jpgGBP1,199
The aim
To make your customers want to buy from you - and keep them coming back.About the programme
Markets are more competitive. Customers are more demanding. You can't sell on features and price alone. So you have to find that extra ingredient to make your customers want to buy and that ingredient is 'relationship selling'. Today sales people have to build a... (read more) -
That's show business The rules of exhibiting http://www.videoarts.com/product/EXB3/Thats-show-business http://www.videoarts.com/images/products/EXB3.jpgGBP899
The aim
To maximise the opportunities created by participation in an exhibition.About the programme
Having to plan and staff an exhibition stand often absorbs a sizeable chunk of your marketing budget. Too often it's regarded as a grand PR exercise, but it should be treated as a wonderful opportunity to sell to both new and existing clients. So how can you ensure it... (read more) -
Through the customer's eyes Improving retail sales skills http://www.videoarts.com/product/BEH8/Through-the-customers-eyes http://www.videoarts.com/images/products/BEH8.jpg
The aim
To show sales staff what effect their behaviour can have on customers.About the programme
The prequel to this programme, If looks could kill, demonstrated how thoughtless behaviour can create a dissatisfied customer. This sequel shows that how we believe we are behaving is not necessarily how the customer sees it. In this amusing... (read more)GBP1,199NOW GBP649 -
Top performer A bold approach to Sales and Service http://www.videoarts.com/product/TPERFORM/Top-performer http://www.videoarts.com/images/products/TPERFORM.jpgGBP499
The aim
To show you what a top street performer can teach you about businessAbout this programme In this fast-paced programme, footage of top street performers provides a powerful visual that will help you see immediate new possibilities for the way you engage clients and customers. Based on the best-selling book Top Performer, which introduced a Language of Energy... (read more) -
What's your pickle? Connect with your customers http://www.videoarts.com/product/WPICKLE/Whats-your-pickle http://www.videoarts.com/images/products/WPICKLE.jpgGBP899
The aim
To give your customers what they want and keep them satisfied and loyal.About the programme
Bob Farrell is back and he's more entertaining than ever. He hits the road in a fun-filled search for the secrets of the "world-class pickle givers". You'll love the stories and truths he discovers! "If you look and you listen, your customers will tell you wha... (read more) -
Winning http://www.videoarts.com/product/WIN1/Winning http://www.videoarts.com/images/products/WIN1.jpgGBP499
About the programme
If you are looking for a motivational meeting film, then this programme is it! Using high-energy music and film footage from challenging sporting events, Winning will kick-start and motivate every employee to new levels of success. Any sport is a great metaphor for success. In Winning, you will see racing, cycling, high jumping, and... (read more)
