Categories / Sales and negotiation

The sales teams that are staying ahead are those ones that haven’t panicked and reverted to hard selling and heavy discounting. Help to refresh your sales team with our programmes on core sales skills, negotiation and influencing.

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Telephone:

  1. Call to order Converting telephone enquiries into sales training video http://www.videoarts.com/product/TP5/Call-to-order http://www.videoarts.com/images/products/TP5.jpg
    The aim
    To teach staff how to make a sale over the telephone by remembering a few simple steps.
    About the programme
    A poor telephone technique doesn't just create a bad impression, it loses business. Missed opportunities can result from sloppy behaviour, an over-familiar approach and a less-than-professional attitude. In this humorous drama, a Jack-the-lad t... (read more)
    GBP1,199 NOW GBP649
  2. The complete telesales training kit Mastering the art of selling by phone http://www.videoarts.com/product/CTELE/The-complete-telesales-training-kit http://www.videoarts.com/images/products/CTELE.jpg
    The aim
    To equip telesales staff with all the skills they need to do better business.
    About the programme
    Whether it's training a completely new telesales team, a refresher course for existing staff, or fine-tuning certain aspects of an individual's performance, this course covers it all.From start to finish, every facet of the sales process is tackled. From ma... (read more)
    GBP2,199 NOW GBP1,499