Categories / Sales and negotiation

The sales teams that are staying ahead are those ones that haven’t panicked and reverted to hard selling and heavy discounting. Help to refresh your sales team with our programmes on core sales skills, negotiation and influencing.

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Retail sales:

  1. Through the customer's eyes Improving retail sales skills http://www.videoarts.com/product/BEH8/Through-the-customers-eyes http://www.videoarts.com/images/products/BEH8.jpg
    Learning objectives To show sales staff what effect their behaviour can have on customers.Retail sales skills The prequel to this programme, If looks could kill, demonstrated how thoughtless behaviour can create a dissatisfied customer. This sequel shows that how we believe we are behaving is not necessarily how the customer sees it. In... (read more)
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