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Conflict:

  1. Dealing with conflict Constructive outcome through collaboration http://www.videoarts.com/product/DCON1/Dealing-with-conflict http://www.videoarts.com/images/products/DCON1.jpg
    The aim
    To show employees how to resolve problems on their own using basic conflict management skills.
    About the programme
    Conflict at work shifts the focus away from the basic goals of the team, department and organisation, and negatively impacts productivity and, ultimately, the bottom line. Surveys show that managers now spend about 20 percent of their time on conflict r... (read more)
    GBP999
  2. Everybody wins How to turn conflict into collaboration http://www.videoarts.com/product/EBW1/Everybody-wins http://www.videoarts.com/images/products/EBW1.jpg
    The aim
    To reduce conflict and create a more harmonious working environment.
    About the programme
    Deadlines, change, stress, miscommunication, confusion over responsibilities: there is no shortage of opportunities for conflict in the workplace. However, there is a loss of productivity when employees spend all their time dealing... (read more)
    GBP895
  3. Industrial action A manager's guide http://www.videoarts.com/product/INDACT/Industrial-action http://www.videoarts.com/images/products/INDACT.JPG
    About this video course The prospect of industrial action could be one of the most demanding situations your managers will ever face. It’s vital that they know the law, what’s expected of them; and where the lines are drawn. ‘Industrial action: a manager’s guide’ is a powerful learning resource. The drama-based video comes with a comprehensive set of learni... (read more)
    GBP1,299
  4. Team working How to become an effective team worker http://www.videoarts.com/product/TEAMWORK/Team-working http://www.videoarts.com/images/products/TEAMWORK.jpg
    Learning objective To show what it takes to be a successful team.About the video programme Forming an effective team-based structure is the best and most rewarding way for people to work together, ensuring that team members are motivated, satisfied, productive and flexible. Businesses that use this model are more responsive to change and perform better than tradi... (read more)
    GBP1,199