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  1. Absence minded Bestseller video Managing absenteeism training video http://www.videoarts.com/product/ABSENT/Absence-minded http://www.videoarts.com/images/products/ABSENT.jpg
    The aim
    of this absenteeism training video To help managers tackle absenteeism within their teams.About this absence minded programme Absenteeism is as common as the common cold and it costs UK businesses nearly £11bn every year. But when someone calls in sick, it doesn't necessarily mean that they're ill. They could be having difficulties because of bullying or exp... (read more)
    GBP1,299
  2. The appraisal interview Lessons for both parties in the appraisal http://www.videoarts.com/product/AINT1/The-appraisal-interview http://www.videoarts.com/images/products/AINT1.jpg
    The aim
    To ensure that appraiser and appraisee take equal responsibility for getting the most out of their meeting.
    About the programme
    It is essential that the manager conducting an appraisal, and the staff member being appraised, both understand the value and objectives of an appraisal interview for it to be worthwhile. Suitable for a stand-alone appraisal c... (read more)
    GBP1,199
  3. Behavioural interviewing Bestseller video Taking the guesswork out of recruitment training video http://www.videoarts.com/product/INT13/Behavioural-interviewing http://www.videoarts.com/images/products/INT13.jpg
    Training and Coaching Today has reviewed this resource. Read the review
    The aim
    of this recruitment training video To use the concept of 'behavio... (read more)
    GBP1,299
  4. Body language What the window cleaner saw http://www.videoarts.com/product/BODW1/Body-language http://www.videoarts.com/images/products/BODW1.jpg
    The aim
    To help people understand how others think and feel by how they behave.
    About the programme
    The actual words we speak are just one small part of our overall communication to others. Our body language and behaviour convey a huge amount too. This engaging programme, targeted at anyone in a people-facing role, gives a fascinating insight into body language that will... (read more)
    GBP1,199 NOW GBP649
  5. Body language at work: core programme Non-verbal communication http://www.videoarts.com/product/BODC1/Body-language-at-work:-core-programme http://www.videoarts.com/images/products/BODC1.jpg
    The aim
    To understand the importance and meaning of body language in the workplace.
    About the programme
    Desmond Morris has helped people think increasingly about the messages we send and receive through our bodies, and the very practical body language techniques we can apply at work. The core programme, in this four-part masterclass, uses drama to look at t... (read more)
    GBP1,199 NOW GBP649

  6. Can you spare a moment? Bestseller video Counselling skills for managers training video http://www.videoarts.com/product/INT11/Can-you-spare-a-moment http://www.videoarts.com/images/products/INT11.jpg
    The aim
    of the counselling skills training video Learn how to deal with staff whose personal problems are affecting their work.Help your staff acheive a healthy work/life balance With the increased stresses that result from fierce market competition, an intense pace of work, commuting and the ongoing demands of home life, it's no surprise that companies are lookin... (read more)
    GBP1,299
  7. Communicating in difficult situations http://www.videoarts.com/product/CDS/Communicating-in-difficult-situations http://www.videoarts.com/images/products/CDS.jpg
    About the programme
    This programme will improve any manager's ability to handle difficult work situations and conversations effectively. Verbal and non-verbal techniques are demonstrated in a variety of scenarios, from dealing with challenging people to communicating bad news, and will be invaluable to participants both inside and outside of the workplace.Scripted by a subject exper... (read more)
    GBP995
  8. Coping with Redundancy: the series http://www.videoarts.com/product/REDUNDS/Coping-with-Redundancy:-the-series http://www.videoarts.com/images/products/REDUNDS.jpg
    About the seriesThis brand new series created by independent film maker Big Shoulder, includes three training films which will enable organisations to provide greater support to employees, if redundancies have to be made. The films show real people talking about the emotional impact of being made redundant, making other people redundant and surviving a redundancy process. They have been d... (read more)
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  9. The dreaded appraisal Bestseller video Both sides of the appraisal interview video http://www.videoarts.com/product/INT7/The-dreaded-appraisal http://www.videoarts.com/images/products/INT7.jpg
    The aim
    of the appraisal programme To ensure managers conduct positive appraisals that focus on staff motivation and business effectiveness.Help your managers turn a difficult interview into a positive This best-selling learning resource illustrates the techniques required for effective appraisal interviewing. It starts by introducing three common i... (read more)
    GBP1,299
  10. The dreaded appraisal: The appraisee preparation programme Bestseller video http://www.videoarts.com/product/AV1/The-dreaded-appraisal:-The-appraisee-preparation-programme http://www.videoarts.com/images/products/AV1.jpg
    The appraisee preparation programme aims to help staff prepare for appraisals. This 3 minute video looks at ‘Shy Sharon’, ‘Touch Tracey’ and ‘Aggressive Alan’ and what they should expect of the appraisal and how they can achieve their objections. This programme is also included with The dreaded appraisal... (read more)
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  11. Empowering appraisal The complete appraisals package http://www.videoarts.com/product/EMPOWERAP/Empowering-appraisal http://www.videoarts.com/images/products/EMPOWERAP.jpg
    The aim
    To teach the skills required to start, run, or improve a company appraisal system.
    About the programme
    The annual appraisal (or annual review) is an opportunity for managers to assess their team's performance and tackle areas that need improvement in the year ahead. This comprehensive appraisal package contains everything you need to start, run or imp... (read more)
    GBP1,199 NOW GBP649
  12. Feedback for performance Giving and receiving information http://www.videoarts.com/product/FEEDP1/Feedback-for-performance http://www.videoarts.com/images/products/FEEDP1.jpg
    The aim
    To use praise and constructive criticism to achieve better performance.
    About the programme
    Using feedback is a skill central to the success of any team and its leader. Everybody needs recognition for what they are doing well and guidance when they could be doing better. The main programme and course guide give clear examples and guidelines on how to give... (read more)
    GBP1,199
  13. Generational diversity http://www.videoarts.com/product/GENDIV/Generational-diversity http://www.videoarts.com/images/products/GENDIV.JPG
    About the programme
    This programme highlights the key features of different workforce age groups and the resulting issues for managers and those involved in recruiting, developing and retaining staff.This programme will be beneficial across many levels of an organisation, from business owners to trainers to team members working in cross-generational groups.The leader's guide,... (read more)
    GBP399
  14. Giving feedback Emotional intelligence in action http://www.videoarts.com/product/SNGF/Giving-feedback http://www.videoarts.com/images/products/SNGF.jpg
    The aim
    To learn a more emotionally competent approach to delivering feedback.
    About the programme
    Giving feedback is something we do day-in, day-out, with our teams and with our peers. It may be informal coaching; it may be a formal performance review. We may even give feedback unconsciously through our body language and other signals. But however we communicate it, fe... (read more)
    GBP1,199
  15. Giving feedback - advanced solutions Higher performance through open communications http://www.videoarts.com/product/SDFSGFA/Giving-feedback---advanced-solutions http://www.videoarts.com/images/products/SDFSGFA.jpg
    The aim
    To equip people with the skills to handle difficult situations when giving feedback.
    About the programme
    Giving feedback is something we do day-in, day-out, with our teams and with our peers. It may be informal coaching; it may be a formal performance review. However we communicate it, giving feedback constructively is a skill central to the success of any team an... (read more)
    GBP499

  16. How am I doing? Bestseller video The perfect appraisal interview training video http://www.videoarts.com/product/INT10/How-am-I-doing http://www.videoarts.com/images/products/INT10.jpg
    Training video available in Chinese, Cantonese and Mandarin. Dubbed and subtitled versions.
    The aim
    of the appraisal video To show managers how to understand and address the needs of their staff.Help your managers to conduct appraisal interviews Appraisal interviews offer managers a golden opportunity to identify problems and opportunities, motivate staff and... (read more)
    GBP1,299
  17. I'd like a word with you The discipline interview training video http://www.videoarts.com/product/INT9/Id-like-a-word-with-you http://www.videoarts.com/images/products/INT9.jpg
    The aim
    To show managers how to maintain the long-term performance of their people by applying necessary discipline.
    About the programme
    This programme shows managers and team leaders just how badly a discipline interview can be handled by introducing three managerial styles that need improvement. Ethelred the Unready treats the discipline interview as a ritual reb... (read more)
    GBP1,299
  18. It's your choice Selection skills for managers training video http://www.videoarts.com/product/INT8/Its-your-choice http://www.videoarts.com/images/products/INT8.jpg
    The aim
    To provide managers with all the necessary skills to conduct an effective recruitment interview.
    About the programme
    A selection interview is a bit like detective work. Suspects must be eliminated until the right person is found, whether from inside or outside the organisation. Making the right selection choice means knowing the budget was spent well, a valuable... (read more)
    GBP1,299
  19. It's your choice: the interviewee preparation programme The interviewee preparation programme http://www.videoarts.com/product/AV2/Its-your-choice:-the-interviewee-preparation-programme http://www.videoarts.com/images/products/AV2.jpg
    The interviewee preparation programme is ideal for first time interviewees. This 5 minute video will show interviewees how to research companies and how to question the interviewers to find out the things that matter to them. This programme is also included with It's your choice ... (read more)
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  20. Job interview success - the series http://www.videoarts.com/product/JISS/Job-interview-success---the-series http://www.videoarts.com/images/products/JISS.jpg
    About the programme
    A practical and comprehensive library resource for schools, institutes, universities and job centres. This dynamic new series uses a variety of case studies and examples, with excellent advice and practical information to help ensure success at a wide range of interviews.A must for everyone wanting to succeed at job interviews, especially young people and th... (read more)
    GBP1,750

  21. Love your customers and Love your difficult customers http://www.videoarts.com/product/LYC1/Love-your-customers http://www.videoarts.com/images/products/LYC1.jpg
    The aim
    To learn how to deliver outstanding customer service.
    About the programme
    Hollywood celebrity John O'Hurley is as much as part of business as he is show business. A spokesman and voice for countless companies throughout the years, he is one of the top corporate motivational speakers in US. The companies in which John is an investor are highly customer service-related.... (read more)
    GBP899
  22. Managing performance every day Bestseller video Beyond the appraisal: video course http://www.videoarts.com/product/MANP1/Managing-performance-every-day http://www.videoarts.com/images/products/MANP1.jpg
    The aim
    of this performance management video resource To show managers how to get staff to perform well on a day-by-day basis, not just following an appraisal.About the training video To many managers, managing performance means holding an annual appraisal and little else. In today's modern and highly pressurised workplace, it is all too easy for a manager to f... (read more)
    GBP1,199 NOW GBP999
  23. More than a gut feeling Choosing the best candidate in a selection interview http://www.videoarts.com/product/GUT/More-than-a-gut-feeling http://www.videoarts.com/images/products/GUT.jpg
    The aim
    To use the concept of 'behavioural interviewing' to predict the future performance of recruitment candidates.
    About the programme
    A candidate who interviews superbly may not live up the interviewer's expectation in terms of actual performance. To help make the selection process more objective, leading industrial psychologist Dr Paul C Green has developed a prove... (read more)
    GBP1,199 NOW GBP649
  24. No smoke without fire Handling grievance and discipline http://www.videoarts.com/product/SMOKE1/No-smoke-without-fire http://www.videoarts.com/images/products/SMOKE1.jpg
    The aim
    To show managers how to handle grievances and discipline issues.
    About the programme
    This realistic drama is an excellent introduction to grievance handling and discipline, and is ideal for first-line managers and team leaders. It shows what can go wrong when grievances and discipline matters are handled wrongly and why it is vital to distinguish between the two.... (read more)
    GBP799
  25. On being made redundant http://www.videoarts.com/product/REDUND1/On-being-made-redundant http://www.videoarts.com/images/products/REDUND1.jpg
    About this programmeBeing made redundant can feel devastating for many people and has been called "a social invitation to depression." The film reflects the huge impact this can have on people’s lives and the range of emotions expressed from thoughts of disbelief and revenge, to the realisation of a chance for a new beginning. ... (read more)
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  26. Performance review: Every appraisee's dream Bestseller video A new approach to appraisals http://www.videoarts.com/product/AV3/Performance-review:-Every-appraisees-dream http://www.videoarts.com/images/products/AV3.JPG
    Appraisal trainingChange the way every person in your organisation approaches appraisals.Help employees think about appraisals in a positive wayEvery organisation has a different kind of performance review system. Even so, the reaction to reviews is often the same - one of horror. Performance review sets out to encourage individuals to think about reviews... (read more)
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  27. Performance review: Every manager's nightmare Bestseller video A new approach to appraisals http://www.videoarts.com/product/INT12/Performance-review:-Every-managers-nightmare http://www.videoarts.com/images/products/performance_review_web.jpg
    This video training resource will... Change the way every person in your organisation approaches appraisals.Help managers get better outcomes from appraisals Every organisation has a different kind of performance review system. Even so, the reaction to reviews is often the same - one of horror. Performance review sets out to encourage individuals to thin... (read more)
    GBP1,299
  28. Positive discipline How to resolve tough performance problems http://www.videoarts.com/product/POSDISC/Positive-discipline http://www.videoarts.com/images/products/POSDISC.jpg
    The aim
    To teach managers the five-step process for conducting an employee performance improvement discussion.
    About the programme
    Positive Performance Coaching is achievable when supervisors and managers have the right training and this practical programme teaches a simple, yet highly effective, five-step process for correcting negative performance. 1) Ide... (read more)
    GBP999
  29. Right first time A guide to recruitment skills http://www.videoarts.com/product/RIGHTFT/Right-first-time http://www.videoarts.com/images/products/RIGHTFT.jpg
    The aim
    To offer a step-by-step approach to recruiting.
    About the programme
    Most organisations put great effort into recruiting and selecting the right person for the right job. But despite the endeavours, recruiting can sometimes feel like a lottery! This two-part programme, which features both drama-based and documentary material, offers a clearly-struc... (read more)
    GBP1,199 NOW GBP649
  30. Selection interview skills - the series Selection skills training video http://www.videoarts.com/product/SISS/Selection-interview-skills---the-series http://www.videoarts.com/images/products/JISS10.jpg
    About the programme
    A practical series of programs for anyone involved in interviewing. A wide range of case studies will provide useful examples for evaluation, discussion and exploration of key skills. Ideal for managers, team leaders, consultants and trainers.Programmes included in the series: ... (read more)
    GBP1,299

  31. Selection interviewing skills Selections skills training video http://www.videoarts.com/product/SIK/Selection-interviewing-skills http://www.videoarts.com/images/products/SIK.jpg
    About the programme
    This programme will equip anyone involved with selection interviewing to prepare for, conduct and assess interviews professionally and incisively, ensuring that the right candidate is selected and avoiding the high costs associated with poor selection.Scripted by a subject expert and trainer, and with an accompanying trainer's guide, this innovative training prog... (read more)
    GBP995
  32. This is going to hurt me more than it hurts you The bad news interview video http://www.videoarts.com/product/INT6/This-is-going-to-hurt-me-more-than-it-hurts-you http://www.videoarts.com/images/products/INT6.jpg
    Training video objectives To learn a confident and proactive approach to bad news interviews.Dealing with bad news interviews Without exception, every manager dreads the situation arising where he or she has to give employees bad news, because telling someone something that will disappoint, anger or upset them is never easy. There is no magic f... (read more)
    GBP1,199 NOW GBP649
  33. Tough interviews Manage what you hear and say http://www.videoarts.com/product/TINT1/Tough-interviews http://www.videoarts.com/images/products/TINT1.jpg
    Learning objectives How to handle even the most difficult interview.Redundancy, poor performance and discipline interviews Philip Hodson shows how to handle some of the most difficult interviews a manager can face: redundancy, poor performance and discipline. B... (read more)
    GBP699
  34. When can you start? The complete recruitment process http://www.videoarts.com/product/INT5/When-can-you-start http://www.videoarts.com/images/products/INT5.jpg
    Learning objectives To enable interviewers to follow a logical route towards making a good recruitment decision.Video training for interviews and recruitment This humorous drama, using real-life scenarios, shows a logical sequence of events for getting the right person for the job, which begins long before the interview process. The first step... (read more)
    GBP1,199 NOW GBP649