Categories / Customer service and quality
Login or register to watch the full-length customer service and quality training videos
Browse this category:
Topics in this category:
After-sales service:
-
Who sold you this then? Bestseller video Effective after-sales service training video http://www.videoarts.com/product/MIP5/Who-sold-you-this-then http://www.videoarts.com/images/products/MIP5.jpgLearning objectives To help service staff appreciate the skills required to satisfy customers and represent the business in a professional light.The effective after-sales service video Charlie, a service repair man, is called out to a number of typical service scenarios, but on each occasion he manages to criticise everything that's important to his business -... (read more)GBP1,299