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Influence and Persuasion:

  1. Boomerang The Reciprocity Urge http://www.videoarts.com/product/SDBOOM/Boomerang http://www.videoarts.com/images/products/SDBOOM.jpg
    The aim
    To learn how to use the ‘reciprocity urge’ to create happy customers and cooperative teams.
    About the programme
    How can we defuse a difficult customer’s anger and turn their attitude around? What will make others listen to us? How can we positively influence members of our team? The answer to these questions lies in understanding the reciproc... (read more)
    GBP449
  2. From 'no' to 'yes' The constructive route to agreement http://www.videoarts.com/product/MBM4/From-no-to-yes http://www.videoarts.com/images/products/MBM4.jpg
    The aim
    To give managers the skills of persuasion, vital for running meetings or trying to influence others.
    About the programme
    Persuasion is an art that must be learned if the road to agreement is not to be strewn with acrimony or conflict. It's not about being domineering or dismissive, but following a structured approach that accounts for everybody's needs. By listeni... (read more)
    GBP799
  3. Leading with persuasion The process of effective persuasion http://www.videoarts.com/product/LWP1/Leading-with-persuasion http://www.videoarts.com/images/products/LWP1.jpg
    The aim
    To learn how to use the power of positive persuasion.
    About the programme
    Ever have a great idea but couldn't get anyone to listen? These days success at every level of business depends not only on good ideas, but on the ability to communicate them. Good ideas need somebody to lead them through the process, somebody skilled at persuasion. This insight... (read more)
    GBP695
  4. Make Effective Communication Yes indeed http://www.videoarts.com/product/2NDCOMS/Make-Effective-Communication-Yes-indeed http://www.videoarts.com/images/products/2NDCOMS.jpg
    Click here to preview the Digital Learning Book, includes both video extract and exercises. Make Effective C... (read more)
    GBP999
  5. Persuade, influence and negotiate http://www.videoarts.com/product/PIN/Persuade,-influence-and-negotiate http://www.videoarts.com/images/products/PIN.JPG
    About this programmeThis programme covers persuading, influencing and negotiating skills comprehensively enough to be used on training courses covering just one of these core skills, or on a more general communication skills course. It will equip any employee with the skills needed to get the best possible result out of any situation, and can be applied inside and outside of the workplace... (read more)
    GBP995