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  1. Absence minded Bestseller video Managing absenteeism training video http://www.videoarts.com/product/ABSENT/Absence-minded http://www.videoarts.com/images/products/ABSENT.jpg
    The aim
    of this absenteeism training video To help managers tackle absenteeism within their teams.About this absence minded programme Absenteeism is as common as the common cold and it costs UK businesses nearly £11bn every year. But when someone calls in sick, it doesn't necessarily mean that they're ill. They could be having difficulties because of bullying or exp... (read more)
    GBP1,299
  2. The appraisal interview Lessons for both parties in the appraisal http://www.videoarts.com/product/AINT1/The-appraisal-interview http://www.videoarts.com/images/products/AINT1.jpg
    The aim
    To ensure that appraiser and appraisee take equal responsibility for getting the most out of their meeting.
    About the programme
    It is essential that the manager conducting an appraisal, and the staff member being appraised, both understand the value and objectives of an appraisal interview for it to be worthwhile. Suitable for a stand-alone appraisal c... (read more)
    GBP1,199
  3. Can you spare a moment? Bestseller video Counselling skills for managers training video http://www.videoarts.com/product/INT11/Can-you-spare-a-moment http://www.videoarts.com/images/products/INT11.jpg
    The aim
    of the counselling skills training video Learn how to deal with staff whose personal problems are affecting their work.Help your staff acheive a healthy work/life balance With the increased stresses that result from fierce market competition, an intense pace of work, commuting and the ongoing demands of home life, it's no surprise that companies are lookin... (read more)
    GBP1,299
  4. The dreaded appraisal Bestseller video Both sides of the appraisal interview video http://www.videoarts.com/product/INT7/The-dreaded-appraisal http://www.videoarts.com/images/products/INT7.jpg
    The aim
    of the appraisal programme To ensure managers conduct positive appraisals that focus on staff motivation and business effectiveness.Help your managers turn a difficult interview into a positive This best-selling learning resource illustrates the techniques required for effective appraisal interviewing. It starts by introducing three common i... (read more)
    GBP1,299
  5. Feedback for performance Giving and receiving information http://www.videoarts.com/product/FEEDP1/Feedback-for-performance http://www.videoarts.com/images/products/FEEDP1.jpg
    The aim
    To use praise and constructive criticism to achieve better performance.
    About the programme
    Using feedback is a skill central to the success of any team and its leader. Everybody needs recognition for what they are doing well and guidance when they could be doing better. The main programme and course guide give clear examples and guidelines on how to give... (read more)
    GBP1,199

  6. Giving feedback Emotional intelligence in action http://www.videoarts.com/product/SNGF/Giving-feedback http://www.videoarts.com/images/products/SNGF.jpg
    The aim
    To learn a more emotionally competent approach to delivering feedback.
    About the programme
    Giving feedback is something we do day-in, day-out, with our teams and with our peers. It may be informal coaching; it may be a formal performance review. We may even give feedback unconsciously through our body language and other signals. But however we communicate it, fe... (read more)
    GBP1,199
  7. Giving feedback - advanced solutions Higher performance through open communications http://www.videoarts.com/product/SDFSGFA/Giving-feedback---advanced-solutions http://www.videoarts.com/images/products/SDFSGFA.jpg
    The aim
    To equip people with the skills to handle difficult situations when giving feedback.
    About the programme
    Giving feedback is something we do day-in, day-out, with our teams and with our peers. It may be informal coaching; it may be a formal performance review. However we communicate it, giving feedback constructively is a skill central to the success of any team an... (read more)
    GBP499
  8. How am I doing? Bestseller video The perfect appraisal interview training video http://www.videoarts.com/product/INT10/How-am-I-doing http://www.videoarts.com/images/products/INT10.jpg
    Training video available in Chinese, Cantonese and Mandarin. Dubbed and subtitled versions.
    The aim
    of the appraisal video To show managers how to understand and address the needs of their staff.Help your managers to conduct appraisal interviews Appraisal interviews offer managers a golden opportunity to identify problems and opportunities, motivate staff and... (read more)
    GBP1,299
  9. I'd like a word with you The discipline interview training video http://www.videoarts.com/product/INT9/Id-like-a-word-with-you http://www.videoarts.com/images/products/INT9.jpg
    The aim
    To show managers how to maintain the long-term performance of their people by applying necessary discipline.
    About the programme
    This programme shows managers and team leaders just how badly a discipline interview can be handled by introducing three managerial styles that need improvement. Ethelred the Unready treats the discipline interview as a ritual reb... (read more)
    GBP1,299
  10. Performance matters: the importance of praise Bestseller video Improving staff performance training video http://www.videoarts.com/product/PERM1/Performance-matters:-the-importance-of-praise http://www.videoarts.com/images/products/PERM1.jpg
    Your learners will... Understand how to use praise so that employees understand that their efforts are appreciated.Retain talent and motivate the team Not feeling appreciated is top of the list of reasons that people give for wanting to leave their jobs. This programme demonstrates that praising is not a natural gift but a learnable skill and shows the... (read more)
    GBP1,299

  11. Performance matters: the need for constructive criticism Improving staff performance training video http://www.videoarts.com/product/PERM2/Performance-matters:-the-need-for-constructive-criticism http://www.videoarts.com/images/products/PERM2.jpg
    The aim
    To enable managers to employ constructive criticism in the right way.
    About the programme
    Nobody enjoys being criticised, and few managers relish the prospect of criticising their people - yet it has to be done. Everyone makes mistakes, but no-one should be allowed to go on making the same mistake - and people shouldn't have to wait until an appraisal to discover th... (read more)
    GBP1,299
  12. Performance review: Every manager's nightmare Bestseller video A new approach to appraisals http://www.videoarts.com/product/INT12/Performance-review:-Every-managers-nightmare http://www.videoarts.com/images/products/performance_review_web.jpg
    This video training resource will... Change the way every person in your organisation approaches appraisals.Help managers get better outcomes from appraisals Every organisation has a different kind of performance review system. Even so, the reaction to reviews is often the same - one of horror. Performance review sets out to encourage individuals to thin... (read more)
    GBP1,299
  13. Receiving feedback Advanced skills http://www.videoarts.com/product/SDFSRFA/Receiving-feedback http://www.videoarts.com/images/products/SDFSRFA.jpg
    The aim
    To outline a variety of skills and techniques that can be used to deal with difficult situations when receiving feedback.
    About the programme
    Not everyone is skilled at giving feedback. This places a greater emphasis on the "seeker" to handle the "giver" in a way that will give the "seeker" what he or she needs. In other words, people... (read more)
    GBP499