Jeremy Clyde
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Through the customer's eyes Improving retail sales skills http://www.videoarts.com/product/BEH8/Through-the-customers-eyes http://www.videoarts.com/images/products/BEH8.jpgLearning objectives To show sales staff what effect their behaviour can have on customers.Retail sales skills The prequel to this programme, If looks could kill, demonstrated how thoughtless behaviour can create a dissatisfied customer. This sequel shows that how we believe we are behaving is not necessarily how the customer sees it. In... (read more)
GBP1,199NOW GBP649 -
When can you start? The complete recruitment process http://www.videoarts.com/product/INT5/When-can-you-start http://www.videoarts.com/images/products/INT5.jpgLearning objectives To enable interviewers to follow a logical route towards making a good recruitment decision.Video training for interviews and recruitment This humorous drama, using real-life scenarios, shows a logical sequence of events for getting the right person for the job, which begins long before the interview process. The first step... (read more)
GBP1,199NOW GBP649