Suzie Blake


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  1. The case of the vanishing customers Coping with customer conflict http://www.videoarts.com/product/BEH5/The-case-of-the-vanishing-customers http://www.videoarts.com/images/products/BEH5.jpg
    The aim
    To help people realise that they can choose which emotions they want to show.
    About the programme
    This humorous drama helps companies to deal more effectively - and enjoy better relationships - with suppliers and internal customers. It is set in the peaceful village of Striving-under-Stress, where emotions are getting in the way of business relationships. Ente... (read more)
    GBP1,199
  2. That's show business The rules of exhibiting http://www.videoarts.com/product/EXB3/Thats-show-business http://www.videoarts.com/images/products/EXB3.jpg
    Learning objective To maximise the opportunities created by participation in an exhibition.About this exhibiting video Having to plan and staff an exhibition stand often absorbs a sizeable chunk of your marketing budget. Too often it's regarded as a grand PR exercise, but it should be treated as a wonderful opportunity to sell to both new and existing clients. So... (read more)
    GBP899

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