Paul Bigley


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  1. Call to order Converting telephone enquiries into sales training video http://www.videoarts.com/product/TP5/Call-to-order http://www.videoarts.com/images/products/TP5.jpg
    The aim
    To teach staff how to make a sale over the telephone by remembering a few simple steps.
    About the programme
    A poor telephone technique doesn't just create a bad impression, it loses business. Missed opportunities can result from sloppy behaviour, an over-familiar approach and a less-than-professional attitude. In this humorous drama, a Jack-the-lad t... (read more)
    GBP1,199 NOW GBP649

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